1. preferredgeoff's Avatar
    Some of my apps i use are saying that my phone is rooted but its not. I actually for once have left the way it came. Anybody else have this problem? Anyway to fix this?
    07-12-2016 01:34 AM
  2. mhinc's Avatar
    Some of my apps i use are saying that my phone is rooted but its not. I actually for once have left the way it came. Anybody else have this problem? Anyway to fix this?
    If you haven't done anything then no it's not rooted. To be sure, download Root Checker from the Play Store.
    Some apps don't like custom ROMs so that might be triggering that warning message. Root checker should give you a message saying "sorry root access is not properly installed on this device"
    Then you shall know
    07-12-2016 05:56 AM
  3. fuzzylumpkin's Avatar
    Where did you get your phone? If it's from a third party seller, it could well be rooted, and is likely full of tracking malware.

    Also, what apps specifically?

    Posted via the Pokémon Central App
    07-12-2016 11:43 AM
  4. preferredgeoff's Avatar
    I ran root checker says not rooted. I got straight.from one plus it's my canadian tire credit card app and my telus optik TV app. They say I'm rooted. I usually root didn't on this phone though.
    07-12-2016 07:17 PM
  5. fuzzylumpkin's Avatar
    Hmm, you can check stuff like enable OEM unlocking us turned off...

    Failing that, your only real recourse is contacting the app developer. You could try rooting and maybe installing root cloak lol.

    Maybe another Canadian will turn up to help...

    Posted via the Pokémon Central App
    07-12-2016 08:31 PM
  6. Ali Salem2's Avatar
    I am facing the same issue with my oneplus 3t for a Bank App. I think It is better to contact oneplus maybe they need to install some certification or tell us how to make those apps as trusted ones..Abdullah from Qatar
    12-07-2016 01:46 AM
  7. Feldon's Avatar
    Are you running the Beta builds of the OxygenOS?
    12-07-2016 09:16 AM
  8. inffy's Avatar
    It can also be the specific app. If the app doesn't recognize OxygenOS it might think it's rooted.

    And if you are on Community Build, it also can cause problems
    12-12-2016 01:23 AM
  9. doa70's Avatar
    Just to be clear, are you certain the apps believe you are rooted or are they complaining that you have development options enabled? My bank app prompts me for that each time I open it. I'm not rooted, but I do have dev options enabled in settings.
    12-12-2016 12:57 PM
  10. SwampFrog's Avatar
    Some of my apps i use are saying that my phone is rooted but its not. I actually for once have left the way it came. Anybody else have this problem? Anyway to fix this?
    Yes

    I had this problem with my 5T apparently some apps instead of actually checking for a root just check to see that SuperUser Root manager is installed. It comes default on oneplus just uninstall it and yor're good to go.
    06-20-2018 12:45 AM
  11. Thatsenough's Avatar
    This solution worked perfectly !
    07-05-2018 03:50 PM
  12. BGenious's Avatar
    See if you have the Super User app on your phone. I found that if you delete it, then the problem will be fixed. I hope that helps.
    07-21-2018 08:54 AM
  13. bid19's Avatar
    There are many Chinese branded smartphones which ship with root access and unlocked bootloaders out of the box. I don't know what device you have, but I've seen this happen many times on certain Chinese mass-produced smartphones.If you haven't done anything then no it's not rooted. To be sure, download Root Checker from the Play Store.
    Some apps don't like custom ROMs so that might be triggering that warning message. Root checker should give you a message saying "sorry root access is not properly installed on this device"
    Then you shall know .
    08-13-2018 08:13 AM

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