Sure, it was a good phone. Fast, efficient, sleek and powerful. But, a mixture of poor customer service and poor network issues pissed me off. I bought it, under the impression it worked perfectly, or close too, under AT&T. I pooped my sim from my Nexus 5X(yes, I still have that) and, well, that's where the issues began. It would very, rarely, connect to the 3G service, not 4G or LTE like my NExus could. By rarely, I mean for a 1 to 2 hour span once or twice a day. And even in that block of time, my data didn't work for the internet well, and I had trouble sending texts and making calls. I was forced to reboot my phone any time i wanted to send a text or use the internet. I went to the Oneplus support, who was of no help at all, they just told me it was a carrier issue. I went to AT&T who said that it must be a phone issue if my sim and my old phone could connect to LTE perfectly. So, i decided to return my phone, which Oneplus decided to drag into a multi-day process, trying to get me to not return it. I am very disappointed in my experience with OnePlus, I will not by the OP5, and will move to a new phone. I may in the future, attempt to come back to OnePlus, but only if I see real changes being made about the network connectivity issues, something I see many other people having troubles with.
06-28-2017 07:33 PM
