07-26-2017 01:44 PM
50 12
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  1. D13H4RD2L1V3's Avatar
    I'm actually impressed that they worked so diligently and got a fix out that quickly.
    They needed to.

    I can rest easy now.
    07-20-2017 11:33 AM
  2. krazyatom's Avatar
    Oneplus is getting better!
    07-20-2017 11:39 AM
  3. fuzzylumpkin's Avatar
    They needed to.

    I can rest easy now.
    What of the phandroid report of it being a wider issue, though?

    Nobody bought a Zenfone, but if the GS7 is really affected that could be a problem...

    Someone needs to get to the bottom of whether this is actually an AOSP problem.
    07-20-2017 11:51 AM
  4. D13H4RD2L1V3's Avatar
    What of the phandroid report of it being a wider issue, though?

    Nobody bought a Zenfone, but if the GS7 is really affected that could be a problem...

    Someone needs to get to the bottom of whether this is actually an AOSP problem.
    Yeah, that's weird.

    If it's a fault in the AOSP code, then we have a bigger issue.
    07-20-2017 12:23 PM
  5. cactuspete23's Avatar
    Glad this got fixed. And that I did not need to dial 911 !
    07-21-2017 07:05 AM
  6. Almeuit's Avatar
    I dunno... To be honest I suspect trolling. I suspect it's someone on Reddit trying to get people to make bogus emergency calls for Lulz.

    If it is true it'd be pretty bad, although as long as it works with 0118 999 881999119 725 ... 3 (the UK emergency services number) I'm fine personally haha.

    Also if it's true, I hope this person has actually contacted Oneplus and not just started a damn Reddit thread...
    How is someone on reddit baiting them into it when One Plus themselves has acknowledge the issue on their forum? Sorry but you aren't making much sense.

    Especially after this -- https://www.theverge.com/circuitbrea...ot-issue-fixed.

    OnePlus has issued a software update that fixes the 911 issue that some OnePlus 5 users were reportedly experiencing earlier this week.

    "We have begun rolling out the software update. Timing may vary by region,” a OnePlus representative said in a statement to The Verge. “We encourage OnePlus 5 users to download the update. If users haven't received a notification, check for the update by going to “Settings” > “System Updates.”
    07-21-2017 11:19 AM
  7. fuzzylumpkin's Avatar
    How is someone on reddit baiting them into it when One Plus themselves has acknowledge the issue on their forum? Sorry but you aren't making much sense.

    Especially after this -- https://www.theverge.com/circuitbrea...ot-issue-fixed.
    Because at the time I wrote that comment, Oneplus hadn't publicly confirmed anything, that verge article didn't exist, and the update that you'd see I have received if you read into this thread hadn't been written, let alone pushed out to phones.

    You... DO understand how linear time works? lol
    07-21-2017 12:12 PM
  8. Almeuit's Avatar
    Because at the time I wrote that comment, Oneplus hadn't publicly confirmed anything, that verge article didn't exist, and the update that you'd see I have received if you read into this thread hadn't been written, let alone pushed out to phones.

    You... DO understand how linear time works? lol
    I definitely do understand how time works it is just the reports were saying people were trying to dial nine-one-one for help and then it happened not something like a troll prank (such as the clickable link on Twitter that caused iPhones to go nuts).
    07-21-2017 12:14 PM
  9. fuzzylumpkin's Avatar
    "man, this issue is scary, better check my phone works..."

    *Dials 911*

    "Hello, nine one one what's your emergency?"

    "Uh, I don't have one..."

    "Then why did you dial nine one one sir?"

    "Um... Reddit told me..."

    "Sir, are you aware that it's a federal offence to falsely call the emergency services, you're endangering people's lives and safety."
    07-21-2017 12:24 PM
  10. D13H4RD2L1V3's Avatar
    "man, this issue is scary, better check my phone works..."

    *Dials 911*

    "Hello, nine one one what's your emergency?"

    "Uh, I don't have one..."

    "Then why did you dial nine one one sir?"

    "Um... Reddit told me..."

    "Sir, are you aware that it's a federal offence to falsely call the emergency services, you're endangering people's lives and safety."
    In all of honesty, when people do 911 test calls, they usually inform their local PD first to let them know ahead of time.

    So as long as it's just to test whether your phone is able to reach an operator, you should be okay.
    07-21-2017 12:53 PM
  11. Theo Donacik's Avatar
    I believe that this is a real issue with the One plus 5. Read this article from android central: OnePlus is looking into potential OnePlus 5 '911 reboot' issue https://www.androidcentral.com/onepl...1-reboot-issue
    07-21-2017 12:58 PM
  12. fuzzylumpkin's Avatar
    In all of honesty, when people do 911 test calls, they usually inform their local PD first to let them know ahead of time.

    So as long as it's just to test whether your phone is able to reach an operator, you should be okay.
    This is true. And people usually don't give credit card details or social security numbers out to cold callers on the phone... Except sometimes they do.

    Honestly, I'm a bit bored of this and take it all back, everyone believe everything they read on Reddit and don't question it.

    I believe that this is a real issue with the One plus 5. Read this article from android central: OnePlus is looking into potential OnePlus 5 '911 reboot' issue https://www.androidcentral.com/onepl...1-reboot-issue

    We know. No one is saying it wasn't a real issue. Thankfully it's been fixed now.
    07-21-2017 01:05 PM
  13. digitalbreak's Avatar
    "man, this issue is scary, better check my phone works..."

    *Dials 911*

    "Hello, nine one one what's your emergency?"

    "Uh, I don't have one..."

    "Then why did you dial nine one one sir?"

    "Um... Reddit told me..."

    "Sir, are you aware that it's a federal offence to falsely call the emergency services, you're endangering people's lives and safety."
    Well, it was not a random 911 call. The user who tried it was trying to call 911 due to a fire incident in his place. He happens to be someone who knows tech and immediately recorded the video of OP5 rebooting.

    Reddit user Nick Morrelli noticed the glitch after he tried to call 911 to report a building fire in Seattle, and other users have reported that the OnePlus 5 is unable to dial 911 (or 999 in the UK, as another user reported) without rebooting. While most users haven’t reported having the issue, any percentage of devices not being able to reach emergency services is a major issue for OnePlus.
    Users are not stupid to call 911 simply to try it out but this is a critical feature that should work regardless.

    I am glad OnePlus released a fix.
    07-22-2017 01:11 AM
  14. badelhas's Avatar
    Wow, that fix was release fast indeed. Nice, OnePlus
    newcollector likes this.
    07-22-2017 06:40 AM
  15. Law2138's Avatar
    I expected One Plus to respond immediately. I don't own the device, but I'm glad this issue was promptly addressed and resolved.

    Imagine the liability of One Plus if someone was in a dangerous situation and couldn't communicate with 911.
    07-22-2017 03:00 PM
  16. Almeuit's Avatar
    Well, it was not a random 911 call. The user who tried it was trying to call 911 due to a fire incident in his place. He happens to be someone who knows tech and immediately recorded the video of OP5 rebooting.



    Users are not stupid to call 911 simply to try it out but this is a critical feature that should work regardless.

    I am glad OnePlus released a fix.
    This ^^^^
    07-22-2017 04:57 PM
  17. fuzzylumpkin's Avatar
    Well, it was not a random 911 call. The user who tried it was trying to call 911 due to a fire incident in his place. He happens to be someone who knows tech and immediately recorded the video of OP5 rebooting.



    Users are not stupid to call 911 simply to try it out but this is a critical feature that should work regardless.

    I am glad OnePlus released a fix.
    Hahaha, all your info is slightly wrong! The fire wasn't at his place, he just saw a building on fire and tried to do the right thing. And he didn't immediately record the video, he was later able to replicate the issue with a test call which is what he recorded. If you're gonna try to correct people, get your facts straight. And yes, we know now that this was legit, but my original comment, as I've said, was made when all the evidence that we had was basically "some guy said something on Reddit", and I never even said it was necessarily BS, just that we should take anything from Reddit as not necessarily being particularly reliable...

    I'll respond to the second part of your comment in two parts:

    1. Users may not be stupid enough to randomly call the emergency services, but why would that stop a troll from TRYING to get them to?

    2. You claim users aren't stupid, that's true... For some users. Some users are incredibly stupid. Let's not forget many people flat out refused to obey the recall and held on to Note 7s until the bitter end... I bet there's still some out there now.

    But that's all academic and your comment was largely pointless as I already said that I take it back and now think that people SHOULD believe everything they read on Reddit without question.
    07-22-2017 10:10 PM
  18. Ahmedthegeek's Avatar
    Firstly it could be a rumour and if it is true the one plus team is paying attention to fix it
    07-23-2017 06:32 PM
  19. sydneycooper1979's Avatar
    Mod Note: please remain civil. No need for petty arguing. Thank you.
    07-23-2017 07:25 PM
  20. ByteMyAscii's Avatar
    Since that polling of GPS is accessible to the emergency services, I do wonder about the security aspect of that functionality.
    Is that functionality accessible to other numbers, even ones that phone you ?
    Who determines, and how who can actually do that.
    07-24-2017 06:42 AM
  21. Trigati's Avatar
    So, end of the day, it wasn't a OnePlus issue, but Qualcomm one.
    07-25-2017 01:02 PM
  22. L0n3N1nja's Avatar
    Maybe I'm fortunate but I have never had to call 911. I've called the police station before, car was broken into, but that wasn't a 911 emergency IMO.

    I didn't even know something like this was possible.
    07-25-2017 02:12 PM
  23. Trigati's Avatar
    Maybe I'm fortunate but I have never had to call 911. I've called the police station before, car was broken into, but that wasn't a 911 emergency IMO.

    I didn't even know something like this was possible.
    Thank Qualcomm for the 911/999 problem.
    07-25-2017 02:41 PM
  24. Aquila's Avatar
    https://www.androidcentral.com/onepl...-fix-oneplus-5

    Not a Qualcomm issue either. It's a combination of QC and OP's software that interacts with the modems, etc.
    07-25-2017 04:36 PM
  25. ByteMyAscii's Avatar
    https://www.androidcentral.com/onepl...-fix-oneplus-5

    Not a Qualcomm issue either. It's a combination of QC and OP's software that interacts with the modems, etc.
    Other comments have suggested it isn't unique to the OP5, so I wonder who actually had to fix it.
    Was it OP or Qualcomm, since either will come through the same route, an android update.
    And will other affected phones get a fix.
    07-26-2017 01:44 PM
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