Some users are reporting that the OnePlus 5 reboots when making a 911 call

D13H4RD2L1V3 · Jul 18, 2017

Well, I'm calling this one quite a shocker.

Some users on Reddit are claiming that the OnePlus 5 may reboot when dialing an emergency number such as 911.

https://www.reddit.com/r/oneplus/comments/6nx4eo/i_had_to_dial_911_on_my_op5_yesterday_saw_a/

The poster also managed to record it happening;

https://www.facebook.com/nick.morrelli/videos/10155621873214602/

Some users are affected while others are not. Expect a full-on statement soon.

fuzzylumpkin · Jul 18, 2017

I dunno... To be honest I suspect trolling. I suspect it's someone on Reddit trying to get people to make bogus emergency calls for Lulz.

If it is true it'd be pretty bad, although as long as it works with 0118 999 881999119 725 ... 3 (the UK emergency services number) I'm fine personally haha.

Also if it's true, I hope this person has actually contacted Oneplus and not just started a damn Reddit thread...

D13H4RD2L1V3 · Jul 18, 2017

fuzzylumpkin said:
I dunno... To be honest I suspect trolling. I suspect it's someone on Reddit trying to get people to make bogus emergency calls for Lulz.

>.>

Why would he? He has nothing to gain and others have reported it.

And I presume he has already reported it to OnePlus because their support reps have told users to contact support, no matter how clichéd that line is.

fuzzylumpkin · Jul 18, 2017

D13H4RD2L1V3 said:
>.>

Why would he? He has nothing to gain and others have reported it.

And I presume he has already reported it to OnePlus because their support reps have told users to contact support, no matter how clichéd that line is.

As I said, for the Lulz.

Or in other words, some people just suck.

I'm not saying the person is definitely lying... I'm saying Reddit is Reddit and anything posted there without a reliable source being cited should be taken with a rather large grain of salt.

D13H4RD2L1V3 · Jul 18, 2017

fuzzylumpkin said:
As I said, for the Lulz.

Or in other words, some people just suck.

I'm not saying the person is definitely lying... I'm saying Reddit is Reddit and anything posted there without a reliable source bring cited should be taken with a rather large grain of salt.

Well, I’m taking this one seriously.

Failing to make an emergency call is not a joke.

fuzzylumpkin · Jul 18, 2017

D13H4RD2L1V3 said:
Well, I’m taking this one seriously.

Failing to make an emergency call is not a joke.

It should be taken seriously.

But it is a joke if it's a joke... Just not a very good one.

D13H4RD2L1V3 · Jul 18, 2017

fuzzylumpkin said:
It should be taken seriously.

But it is a joke if it's a joke... Just not a very good one.

I don’t think it is.

OnePlus apparently already knows

fuzzylumpkin · Jul 18, 2017

D13H4RD2L1V3 said:
I don’t think it is.

OnePlus apparently already knows

According to whom?

If it's real and they do know, it needs to be fixed yesterday. But I'm still not quite willing to believe something just because Reddit says it.

D13H4RD2L1V3 · Jul 18, 2017

fuzzylumpkin said:
According to whom?

If it's real and they do know, it needs to be fixed yesterday. But I'm still not quite willing to believe something just because Reddit says it.

According to the sources I’ve read.

I really hope they’re treating this as a super-high priority issue

fuzzylumpkin · Jul 18, 2017

D13H4RD2L1V3 said:
According to the sources I’ve read.

I really hope they’re treating this as a super-high priority issue

Yeah, me too. If they're not, they really suck as a company. Even more than we already knew haha.

D13H4RD2L1V3 · Jul 18, 2017

fuzzylumpkin said:
Yeah, me too. If they're not, they really suck as a company. Even more than we already knew haha.

Well, their chance to prove us wrong

anon(661246) · Jul 18, 2017

OnePlus will say it's natural

Nevpaurion · Jul 18, 2017

Just saw this show up on Facebook, not a good thing to immediately follow their display debacle. More and more I feel like a I dodged a bullet with my last OP phone being the 3...

D13H4RD2L1V3 · Jul 18, 2017

I'm just pretty shocked that this is even a thing.

I REALLY hope the software team is on this pronto and that an update will be issued very, VERY soon.

krazyatom · Jul 18, 2017

I'll go home and check my OP5. I am currently using iPhone 7 plus.

Nevpaurion · Jul 18, 2017

D13H4RD2L1V3 said:
I'm just pretty shocked that this is even a thing.

I REALLY hope the software team is on this pronto and that an update will be issued very, VERY soon.

Yep, this is either an opportunity for OP or a nail in the coffin for a lot of people, their call.

Kayza · Jul 19, 2017

One+ says they are investigating the issue.

Dylan Lopez · Jul 19, 2017

OTA should fix it i guessed...

digitalbreak · Jul 19, 2017

Sharing this here as now there are multiple reports that this happens in other Android Phones as well, specifically:

All ASUS Zenfone 3 variants
Samsung Galaxy S7 Edge
Samsung Galaxy S5
Sony Xperia Z3
LG G3

Source: http://phandroid.com/2017/07/19/cant-make-911-calls/

badelhas · Jul 19, 2017

digitalbreak said:
Sharing this here as now there are multiple reports that this happens in other Android Phones as well, specifically:

All ASUS Zenfone 3 variants

Samsung Galaxy S7 Edge

Samsung Galaxy S5

Sony Xperia Z3

LG G3

Source: http://phandroid.com/2017/07/19/cant-make-911-calls/

I though it had to do with OnePlus only...weird!

Some users are reporting that the OnePlus 5 reboots when making a 911 call

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