11-25-2019 12:41 AM
tools
  1. hollinger1's Avatar
    hollinger1
    All of a sudden, I get no audible notification from any of the messages apps I've tried... Native, Google, etc.

    There is also no advanced optimization option in my settings.

    Any help?
    11-23-2019 01:10 PM
  2. Javier P's Avatar
    Javier P
    Ambassador
    Which Android version are you running? Have you tried force stop and clearing cache for those apps?
    11-23-2019 01:13 PM
  3. hollinger1's Avatar
    hollinger1
    Android 9 and I have wiped cache for the app several times, rebooted,.... No luck
    11-23-2019 01:41 PM
  4. roxetak's Avatar
    roxetak
    Just check the settings
    11-23-2019 02:23 PM
  5. hollinger1's Avatar
    hollinger1
    Settings? All settings have been checked many times and I see nothing prohibiting audible notifications.
    11-23-2019 02:30 PM
  7. roxetak's Avatar
    roxetak
    And sound settings too?
    11-23-2019 03:06 PM
  8. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Just to be sure -- the volume slider for Notifications is turned up, and you're not in Do Not Disturb, correct?
    roxetak likes this.
    11-23-2019 04:05 PM
  9. hollinger1's Avatar
    hollinger1
    Originally Posted by B. Diddy
    Just to be sure -- the volume slider for Notifications is turned up, and you're not in Do Not Disturb, correct?
    Yep... Slider is set to volume on do not disturb is off. Maybe it's the Google messages app?
    11-24-2019 06:41 PM
  10. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    You're still getting the notification icon in the status bar? If so, what if you change the notification tone for the messaging app to one of the other preinstalled tones, or a custom tone?
    Laura Knotek and roxetak like this.
    11-25-2019 12:41 AM
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