1. bchain996's Avatar
    Hello! I just bought this phone and I'm noticing this black spot on the side of the screen. Is this a setting or is my phone messed up?
    10-08-2020 10:50 PM
  2. bchain996's Avatar
    Sorry forgot to add this
    10-08-2020 10:50 PM
  3. mustang7757's Avatar
    That don't look good, you try safe mode ?
    10-08-2020 11:14 PM
  4. bchain996's Avatar
    That don't look good, you try safe mode ?
    I'm so sick. Just bought this "brand new" from someone Facebook, opened it before I game him cash. Looked good. Got home and thought it was just from a feature (like Samsung and edge panel)
    10-08-2020 11:16 PM
  5. mustang7757's Avatar
    I'm sorry, I feel you
    So what you going do ?
    10-08-2020 11:18 PM
  6. bchain996's Avatar
    I'm sorry, I feel you
    So what you going do ?
    Not really sure what I can do. Any suggestions? The guy blocked me and I'm the ***** who didn't see it
    10-08-2020 11:19 PM
  7. mustang7757's Avatar
    Not really sure what I can do. Any suggestions? The guy blocked me and I'm the ***** who didn't see it
    At this point try find a Repair center for the screen or get a quote from one plus
    SeanD_Colorado likes this.
    10-08-2020 11:21 PM
  8. B. Diddy's Avatar
    That stinks. If the phone otherwise works normally, I'd guess you'll simply get used to it. If this guy was selling it on some kind of marketplace page on Facebook, then I'd post a warning to others about him, in case he tries to sell other damaged or faulty devices.
    10-08-2020 11:22 PM
  9. mustang7757's Avatar
    That stinks. If the phone otherwise works normally, I'd guess you'll simply get used to it. If this guy was selling it on some kind of marketplace page on Facebook, then I'd post a warning to others about him, in case he tries to sell other damaged or faulty devices.
    Good point , sad things like this happens.
    10-08-2020 11:23 PM
  10. trucksmoveamerica#AC's Avatar
    I think Facebook has buyer protection, but I think that is only if you pay thru Facebook or PayPal, whatever they use for payment options.

    You can try to do a warranty claim thru Samsung directly. I know from past experiences that Verizon won't warranty a phone that wasn't bought on your account new. They won't even warranty a phone bought from Samsung direct, they will transfer you to to Samsung. I would think Samsung would warranty it though as long as there's no physical damage.

    If this was a local buy, I would be mad enough to take the seller to small claims court, probably still lose, but the fact they get served papers they are getting sued and have to go to court might be enough to get something from them to avoid dealing with it.

    Good luck.. Keep us posted
    bchain996 and B. Diddy like this.
    10-09-2020 06:17 AM
  11. B. Diddy's Avatar
    @trucksmoveamerica#AC quick reminder, the OP's phone is a OnePlus 8, not a Samsung. Still worth contacting OnePlus about warranty, though!
    bchain996 and SeanD_Colorado like this.
    10-09-2020 11:21 AM
  12. trucksmoveamerica#AC's Avatar
    @trucksmoveamerica#AC quick reminder, the OP's phone is a OnePlus 8, not a Samsung. Still worth contacting OnePlus about warranty, though!
    Lol, how did I get that post. I try to exclude anything but Samsung phones. Now I have to go and start editing what posts I get, damn it.

    My apologies.. But the Verizon stuff still stands far as I know.
    10-09-2020 11:29 AM
  13. B. Diddy's Avatar
    Lol, how did I get that post. I try to exclude anything but Samsung phones. Now I have to go and start editing what posts I get, damn it.

    My apologies.. But the Verizon stuff still stands far as I know.
    You know, Samsung ran through my mind as well when I saw this post because I recall a recent thread about a similar screen defect, I think for a Samsung phone. Maybe you saw that one too!
    10-09-2020 11:33 AM
  14. SeanD_Colorado's Avatar
    You know, Samsung ran through my mind as well when I saw this post because I recall a recent thread about a similar screen defect, I think for a Samsung phone. Maybe you saw that one too!
    Probably a Samsung display on both?

    As was mentioned Facebook Marketplace does have Purchase Protection. I would start there filing a claim. If that fails, maybe it is a known issue that can be addressed through the manufacturer. Though I wonder if it would be registered to the previous owner as far as warranty goes?
    B. Diddy likes this.
    10-09-2020 11:42 AM
  15. frederickdawg's Avatar
    Looks like a typical OLED impact damage.
    10-26-2020 03:21 PM

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