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  1. Tony tata's Avatar
    So figured out why my pocket mode, and the proximity sensor kept freezing. Well it wasn't the phone at all. It was the full body case I had on it. Which never affected any other phone I've used. But this proximity sensor is I tiny little pin hole way at the top on the right side of the speaker. And the case barely covered it. But once I downloaded sensor toolbox and figured out where the sensor was, I was able to use a nail file and file down that part of the case so it didn't interfere. Hope this helps someone in the future.
    B. Diddy likes this.
    04-13-2021 03:41 PM
  2. B. Diddy's Avatar
    Thanks for the tip! If that case was designed specifically for the phone, then I'd send feedback to the case maker.
    Tony tata likes this.
    04-13-2021 03:51 PM
  3. mustang7757's Avatar
    So figured out why my pocket mode, and the proximity sensor kept freezing. Well it wasn't the phone at all. It was the full body case I had on it. Which never affected any other phone I've used. But this proximity sensor is I tiny little pin hole way at the top on the right side of the speaker. And the case barely covered it. But once I downloaded sensor toolbox and figured out where the sensor was, I was able to use a nail file and file down that part of the case so it didn't interfere. Hope this helps someone in the future.
    Good job troubleshooting this , yeah some cases and screen protector can cause issues.
    Tony tata likes this.
    04-13-2021 03:58 PM
  4. Tony tata's Avatar
    Good job troubleshooting this , yeah some cases and screen protector can cause issues.
    Thanks. It was driving me absolutely nuts. Because in the right light you can see the hole under the glass where the sensor is. Well they did a pretty damn good job of hiding this one. It's almost on the top of the phone lol
    mustang7757 likes this.
    04-14-2021 07:11 AM
  5. mustang7757's Avatar
    Thanks. It was driving me absolutely nuts. Because in the right light you can see the hole under the glass where the sensor is. Well they did a pretty damn good job of hiding this one. It's almost on the top of the phone lol
    Wow they got the sensor that high up .
    04-14-2021 09:12 AM
  6. Tony tata's Avatar
    Yep. Ridiculous I'll include the pic of the front of the case I had to file away lol.
    Attached Thumbnails solved a proximity sensor issue.-863.jpg  
    04-14-2021 10:56 AM
  7. mustang7757's Avatar
    Wow that's pretty high up there
    Tony tata likes this.
    04-14-2021 11:03 AM

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