Why do I get an error message when trying to send a pic on my ZTE Grand X through Cricket?

[AC Question]

I have a ZTE Grand X through Cricket and I get the following message

when sending a pic through messaging: "Unfortunately, Messaging has stopped". I have spoken to about 10 reps there and gone over my APN # til I'm blue in the face. Has anyone else had this issue?

 

[B. Diddy]

Re: I have a ZTE Grand X through Cricket and I get the following message

Welcome to Android Central! Try going to Settings>Apps>All, select Messaging, and Clear Cache/Clear Data. Now try again. If that doesn't work, try booting into Safe Mode, which temporarily disables all 3rd party apps. On most Android devices, while powered on, press and hold Power until the Power Off menu appears. Press and hold the Power Off selection until the Safe Mode prompt appears. Tap OK.

If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.