1. Meg Kuang's Avatar
    I got my new Google Pixel Stand and Google Pixel 3 XL recently, but when I place my phone on the stand, it doesn't activate the Google Home functions like it should. My screen is just the same as if it was charging with a wire. In other words, my Pixel Stand isn't functioning as anything more than a wireless charger.

    I checked the Pixel Stand application and it's active. I also just updated my Android Software today.

    Does anybody know why this is happening and how to fix it?

    Thank you!
    12-12-2018 01:46 AM
  2. swebb's Avatar
    You've posted in the Pixel C forum. Need to put this in the Pixel 3 forum to get responses to your question.
    12-12-2018 07:23 AM
  3. B. Diddy's Avatar
    I moved this to the Pixel 3 Accessories forum for more specific traffic.
    03-28-2019 11:27 AM
  4. Mike Dee's Avatar
    I got my new Google Pixel Stand and Google Pixel 3 XL recently, but when I place my phone on the stand, it doesn't activate the Google Home functions like it should. My screen is just the same as if it was charging with a wire. In other words, my Pixel Stand isn't functioning as anything more than a wireless charger.

    I checked the Pixel Stand application and it's active. I also just updated my Android Software today.

    Does anybody know why this is happening and how to fix it?

    Thank you!
    Did you follow the setup instructions?
    03-28-2019 12:22 PM

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