10-10-2016 02:20 PM
32 12
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  1. Aleks Jovanovic's Avatar
    Hardware:
    OS - Android 4.4.2
    Model - Samsung Galaxy S3 Neo (1.4 GHz quad-core, 1.5 GB of RAM)
    Strong WiFi signal, 20/2 mbps

    App:
    Version - 0.29.0
    Source - ApkMirror (not available in my country yet)

    Problem:
    When opening, app shows white screen for one second and closes.
    No messages or seeing the game, just crashes without errors.

    Tried to fix:
    Messed with GPS/Location
    Clearing cache/data
    Moving to SD card
    Rebooting the device

    If anyone experienced this or knows how to solve this issue please reply below. Thanks!
    07-12-2016 01:54 PM
  2. Aleks Jovanovic's Avatar
    UPDATE: Just tried on my sister's Samsung Galaxy Grand Neo and it works flawlessly.
    07-12-2016 05:47 PM
  3. Scootymcwootwoot's Avatar
    I am having a similar problem, I can get to the niantic spalsh screen but it closes right after that. Im using an LG Sunrise. Tried everything but i cant get it to work :/
    Clint Nichols likes this.
    07-12-2016 07:13 PM
  4. Aleks Jovanovic's Avatar
    Yeah it's really painful. I know that the APK file from ApkMirror is not the problem bc it works on my sis's phone, my phone does not have an Intel processor, it is higher than Android 4.4.2. There must be a setting or a bug that doesn't let us run it. I can't even see the Niantic logo, it shows white and crashes (or closes since there is not a crash error) before that. Let's wait for someone more technical to give us some tips.
    07-12-2016 07:31 PM
  5. BellyThat Productions's Avatar
    Yeah it's really painful. I know that the APK file from ApkMirror is not the problem bc it works on my sis's phone, my phone does not have an Intel processor, it is higher than Android 4.4.2. There must be a setting or a bug that doesn't let us run it. I can't even see the Niantic logo, it shows white and crashes (or closes since there is not a crash error) before that. Let's wait for someone more technical to give us some tips.
    I'm having the exact same issue. The internet seems to provide no fixes. It's very frustrating, considering it doesnt download on my sisters phone at all, cause it realises it has hardware limitations. If that was the case for 4.42, wouldnt we have no option for download at all?
    Clint Nichols likes this.
    07-12-2016 10:10 PM
  6. Lucy Davies's Avatar
    Android central done a post a few days ago about what you need for Pokemon go & the first thing was android 4.4.4 or higher.

    Posted via the Android Central App
    07-13-2016 05:17 AM
  7. chidoro42's Avatar
    Yeah it's really painful. I know that the APK file from ApkMirror is not the problem bc it works on my sis's phone, my phone does not have an Intel processor, it is higher than Android 4.4.2. There must be a setting or a bug that doesn't let us run it. I can't even see the Niantic logo, it shows white and crashes (or closes since there is not a crash error) before that. Let's wait for someone more technical to give us some tips.
    The game says it requires at least 2GB of ram now. That could possibly be the issue.
    07-13-2016 06:15 AM
  8. MC_A_DOT's Avatar
    Android central done a post a few days ago about what you need for Pokemon go & the first thing was android 4.4.4 or higher.

    Posted via the Android Central App
    This.
    07-14-2016 06:55 AM
  9. Aleks Jovanovic's Avatar
    It works!!! I had to reset my phone to factory settings, it was painful but worth it. And it doesn't require 2GB to run Lucy.
    07-14-2016 09:32 AM
  10. wqe2132133's Avatar
    I have on galaxy Core 2 4.4.2 but right now phone is at service so i cant play about 3 or 4 days Do you think i will be able to run it on 4.4.2? bcs luci said u need 4.4.4
    07-14-2016 03:37 PM
  11. GamingInsider's Avatar
    Unfortunately, if your phone falls into this category, it will not run Pokemon GO

    Notes:

    - This app is free-to-play and offers in-game purchases. It is optimized for smartphones, not tablets.
    - Compatible with Android devices that have 2GB RAM or more and have Android Version 4.4 - 6.0 installed.
    - Compatibility is not guaranteed for devices without GPS capabilities or devices that are connected only to Wi-Fi networks
    - Not compatible with Android devices that use Intel Atom processors.
    - Compatibility with tablet devices is not guaranteed.
    - Application may not run on certain devices even if they have compatible OS versions installed.
    - It is recommended to play while connected to a network in order to obtain accurate location information.
    - Compatibility information may be changed at any time.
    - Please visit Homepage | Pokémon Go for additional compatibility information.
    - Information current as of July 5, 2016
    07-14-2016 07:30 PM
  12. RizeF's Avatar
    Hey Guys i Know that pokemon go need an android Version if 4.4. Or higher but i didn't Know What is the Problem i have the same problem.
    07-15-2016 07:25 AM
  13. Adamekgg11's Avatar
    My brother's tablet has android 4.4.2 and 1gb ram and it works flawlessly for him and i have galaxy tab 4 with the same android and same ram but better processor but it doesn't work for me.
    07-15-2016 04:39 PM
  14. Elaine Lewers's Avatar
    I have Android 4.4.2 which is > 4.4, but I can't download the app. It says my device is incompatible.

    Any suggestions?

    NVM I don't have enough RAM. How do I solve that?
    07-15-2016 05:02 PM
  15. vee53's Avatar
    I have Android 4.4.2 which is > 4.4, but I can't download the app. It says my device is incompatible.

    Any suggestions?

    NVM I don't have enough RAM. How do I solve that?
    I have the same problem on android 4.4.2 im starting to think I dont have enough RAM to run it. Going to try deleting some apps to see if it works...not quite ready for a factory reset!
    07-16-2016 11:29 PM
  16. Aleks Jovanovic's Avatar
    I have the same problem on android 4.4.2 im starting to think I dont have enough RAM to run it. Going to try deleting some apps to see if it works...not quite ready for a factory reset!
    Nope, RAM shouldn't be a problem, I didn't read on official site that it needs 2 GB, maybe I just didn't see or the community made it up, but I tested it on 1 GB 4.4.2 device and it worked, so on my 1.5 GB 4.4.2 device I had to do a factory reset since something was messed up not allowing the game to run.
    07-17-2016 06:45 AM
  17. bluevalya's Avatar
    Hello, everyone :3
    My sister has a Samsung Galaxy Ace 4, and has been experiencing crashes almost as soon as she enters the game, without prompting any error. I have been doing some research and found that some of you have the same problem. I have seen in some websites that people recomends the following for the crashes (as seen in: (*Solved} Unfortunately Pokemon Go has Stopped Working Error FIX on Android IOS Devices - DU Admissions 2016)

    "Open Settings in you smartphone.
    Go to Developers Option.
    If you don’t see developers option in settings, it’s because you haven’t yet activated it.
    To activate developers option, go to About Phone in Settings and tap on Build Number for nearly 7 times.
    The developer option will get activated.
    In developer options, you will find “Don’t Keep Activities”.
    Most probably it will be checked, so simply uncheck it.
    Now start Pokemon Go again and it will definitely work."

    Unfortunately, my sister already had that option unchecked so this wasn´t of any help. And then I thought: What if we try to actually have it checked? So we did. She has been playing for like ten minutes and it works, no crashing. I don´t know if she will experience a crash in the next days, but for the moment this seems to work so I thought I would share, just in case you may want to give it a try
    Clint Nichols likes this.
    07-17-2016 02:07 PM
  18. Clint Nichols's Avatar
    ive moved the app to memory card with 4GB, and i still get the Niantic screen, and then -poof!- back to my phone's home screen. Task manager will show Pokemon GO running, but with empty space. my phone runs on andriod kitkat. HEEEEEEELLLLP! I GOTTA CATCH 'EM ALLL!!!!!
    07-17-2016 03:05 PM
  19. Clint Nichols's Avatar
    argh. i followed these steps, still isnt running. sad face.
    07-17-2016 03:13 PM
  20. vee53's Avatar
    I will give that a try on the developer settings as nothing else has worked so far.
    07-19-2016 03:44 AM
  21. vee53's Avatar
    How much available RAM did you have at the time? I have other apps running and so do not have a lot of free RAM. Wondering if your factory reset didnt just free up more RAM for it to work properly? Can't figure out what else could be wrong. I also have the problem of GPS LOCATION NOT FOUND. Even though my GPS settings are on high
    07-19-2016 03:48 AM
  22. GamingInsider's Avatar
    The list I provided is listed on the Pokemon GO page on the Android Play store page

    Posted via the Android Central App
    07-19-2016 06:16 PM
  23. Apikaa's Avatar
    If you have compatibility issues after rebooting, update all of the possible google/android apps. This worked for my friend. But note that he allready played the game on his phone, then he rebooted it for some other reasons and after the reboot it said the game is incompatible with his phone untill we updated everything possible. It's worth a try
    07-24-2016 02:17 PM
  24. Denverfan9's Avatar
    My brother's tablet has android 4.4.2 and 1gb ram and it works flawlessly for him and i have galaxy tab 4 with the same android and same ram but better processor but it doesn't work for me.
    Did you figure it out for your tab 4? Factory reset wont do me any good its fresh out of the box!!!!
    07-27-2016 10:58 PM
  25. DarkVortex63's Avatar
    Thanks Dude!, Niantic icon launches but after done loading it becomes black screen. What I did is to reboot the device and it worked! Thanks Dude
    08-06-2016 06:21 AM
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