11-26-2013 05:45 PM
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  1. Sarahlooch's Avatar
    Sarahlooch
    Hello,

    I have the HTC One.. Its a couple of months old.. and it seems to be crashing often.

    I'll be in an app or on the internet and it will close right away, and in my main screen all my apps disappear for a bit.

    Is there something wrong with my phone..

    Thanks,
    11-26-2013 02:08 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Try booting into Recovery and wiping the cache partition. No personal data will be lost. Reset: HTC One (LTE) | T-Mobile Support
    Golfdriver97 likes this.
    11-26-2013 05:41 PM
  3. Golfdriver97's Avatar
    Golfdriver97
    Sounds like a good place to start.
    11-26-2013 05:45 PM
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