Mike Dee
Ambassador
No OEM will never warranty their devices against water damage because they aren't waterproof.What I would like to see in the note 20:
I'd like to see a zoom/telephoto camera (like the note 20 has) that does not vibrate and give blurry pics for no reason... Like many note 9 users had and were left with no answers from Samsung.
I'd like to see that their water resistant/proof phones like, the note 20, can't be denied free repair under warranty due to "liquid damage".. In case you didn't know none of Samsung's "look at me swimming with my phone or smart watch (with swimming tracker) is under warranty if they got wet!
I'd like to see that Samsung actually considers (all the following applies to the note 20 and their owners) their clients by providing feedback, honoring warranties, stick behind their words or products and put moderators in their community forums who actually know more about the products they are supposed to help with, more than Joe schmi of the street at least (and male sure they actually solve problems instead of giving answers that don't have anything to do with the problem and still ask "to check them off as a solution"