1. AC Question's Avatar
    This doesn't appear to be a battery issue. We live in Methuen, Mass if there is a repair location nearby that you can suggest. Or we would be willing to ship for repair if necessary.
    03-30-2016 12:20 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Can you tell us why it doesn't appear to be a battery issue? Has she already tried a new battery?

    Also, has she tried pressing and holding Power for at least 15-20 seconds?
    03-30-2016 01:03 PM

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