1. stuffedhippo's Avatar
    It seems the whenever I receive a call from an unsaved number the profile picture of my wife appears. If it is a saved number without profile picture it is the standard screen as expected.

    Has anyone else had this problem.

    Running Lollipop on a Samsung A3
    10-15-2015 11:01 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are all of your contacts in your Google account? If so, try going to the App Manager, select Contact Storage, and Clear Cache/Clear Data. Do the same for the Contacts app. Let it sync again, and see if this still happens
    10-15-2015 11:06 AM
  3. stuffedhippo's Avatar
    Thanks for the reply. That is done. I will now wait for the next unsaved call from someone asking me about my non-existent PPI cover!!
    10-15-2015 11:13 AM
  4. carola_cocacola's Avatar
    Mine is doing exactly the same (but a photo of my husband) since doing the software upgrade a couple of days ago. Embarrassingly I answered the phone thinking it was my husband calling but it was someone completely different. It is the photo I use for my husband and I can't understand how it's happened or figure out how to change it. I will try the clearing of cache" and see if that helps.
    11-04-2015 04:35 AM
  5. alanperrott's Avatar
    Did you ever find a solution to this? I have the same phone and same OS and I have exactly the same problem. I addressed a customer as 'Darling' yesterday - not a good way to win business!
    11-13-2015 05:04 AM
  6. carola_cocacola's Avatar
    Unfortunately, I haven't had success yet. I cleared the caches as suggested above but feared clearing "data" as I didn't understand exactly WHAT data was going to be deleted (it told me it would be permanent and irreversible). Hoping someone else can give some more suggestions??
    11-13-2015 05:47 AM
  7. carola_cocacola's Avatar
    Are you able to tell me [I]what[I] data is deleted when we CLEAR DATA? I am too scared to be losing vital information.... clearing caches alone hasn't solved the problem.
    11-13-2015 05:50 AM

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