1. hashir koyipra's Avatar
    after being updated to lollipop, i cannot connect my A3 via Usb and it is only USB charging...
    please solve my problem...
    12-06-2015 10:52 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! When you connect via USB, swipe down the notification panel on the phone--do you see a USB notification? If so, tap it and make sure MTP is selected.
    12-07-2015 01:50 PM
  3. eka citra's Avatar
    i was connected my samsung A3 to my PC via USB and also selected MTP, but it doesn't working as there is no connection on PC.
    PC also can't installed samsung A3 completely. Pls advice how to solve this problem. thanks
    02-24-2016 10:28 AM
  4. Cranter's Avatar
    the same
    01-08-2017 05:10 PM
  5. B. Diddy's Avatar
    the same
    Welcome to Android Central! The same as what? The OP, or eka citra's subsequent post? Let us know what you've tried so far to fix the issue.
    01-09-2017 01:46 AM
  6. Louis Billemaz's Avatar
    Welcome to Android Central! The same as what? The OP, or eka citra's subsequent post? Let us know what you've tried so far to fix the issue.
    Goodmorning! I have the same problem: when i connect my samsung A3 to the PC with USB the PC does not detect the phone. I tried with different usb cable and with different pc but it still doesnt working... this happens since the installation of the new phone update two days ago..
    04-17-2017 04:15 PM
  7. B. Diddy's Avatar
    Welcome to Android Central! When you connect the phone via USB and then swipe the notification panel down, is there any USB icon there?
    04-17-2017 06:45 PM
  8. Louis Billemaz's Avatar
    No, there is no usb icon on the notification panel. And then there is an other problem: when i charge my battery connecting the phone to an outet, the battery does not charge. The only way the charge the battery is to connect the phone to a PC... and all these problems appeared when i installed the last update
    04-18-2017 06:41 AM
  9. B. Diddy's Avatar
    Was this an official system update, pushed over-the-air by the carrier or manufacturer? Or did you manually download the update from some website?
    04-18-2017 10:34 AM
  10. ifjvassn's Avatar
    Hi
    I have the same problem: since the latest update to lollipop my phone is not recognized for file transfer. This means that swiping the notification panel down the USB connect icon is not there. I have MTP selected and before the update it worked smoothly. I have Galaxy A3 (2016). It was an official system update, pushed over-the-air by the carrier or manufacturer.
    09-21-2017 12:15 AM
  11. B. Diddy's Avatar
    Welcome to Android Central! Try wiping the cache partition: SAMSUNG A310F Galaxy A3 (2016) - Recovery Mode - HardReset.info
    09-21-2017 11:52 AM
  12. matern's Avatar
    Hello, I have the exact same problem, tried to flush my cache, put the phone on debug, install new driver and also smart switch but nothing that damn phone won't be reconize by the PC. It just does nothing but charging. No icons or pop up telling me it's connected, nothing. I run out of ideas.
    PS: the same thing happen on two computers with win7 and 1 with win8 and also tried also different cable..any help would be very welcome. thanks.
    10-24-2017 02:54 PM
  13. matern's Avatar
    double post
    10-24-2017 02:54 PM
  14. daxmaxtrax's Avatar
    No, there is no usb icon on the notification panel. And then there is an other problem: when i charge my battery connecting the phone to an outet, the battery does not charge. The only way the charge the battery is to connect the phone to a PC... and all these problems appeared when i installed the last update
    Same here,
    Aparently you f'ed the update/upgrade ... please push a fix, i will not reset and loose all my data cause you are unable to do a frikkin' UPDATE ... PROVIDE FIX ASAP as this is a general issue !!!
    12-18-2017 10:27 AM
  15. Nouman181's Avatar
    after being updated to lollipop, i cannot connect my A3 via Usb and it is only USB charging...
    please solve my problem...
    dear first of all tr to change your cable and try a genuine cable. than go for any other complicated solutions
    07-05-2018 02:52 AM
  16. xanomy's Avatar
    Welcome to Android Central! When you connect the phone via USB and then swipe the notification panel down, is there any USB icon there?
    Hello

    You assume this usb icon will appear but you did not assume this option may not be there like my case. Then what to do?
    01-04-2019 05:02 AM
  17. B. Diddy's Avatar
    Welcome to Android Central! I wasn't assuming anything -- I was asking if a USB icon appears when the phone is connected to the computer.

    If the USB icon doesn't appear, then the cable or the port might be faulty. Try a different cable. Also, do you have an A3 as well?
    01-04-2019 10:02 AM
  18. Lord Lethris's Avatar
    Welcome to Android Central! I wasn't assuming anything -- I was asking if a USB icon appears when the phone is connected to the computer.

    If the USB icon doesn't appear, then the cable or the port might be faulty. Try a different cable. Also, do you have an A3 as well?
    I'm having exactly the same issue.

    samsung A3
    tried genuine cable
    tried new cable
    I have the Latest update

    The USB or MTP icon is not there. In fact, running a system search, the MTP (media Device connector) application is no longer packaged with the latest update, which would explain why so many people are having this issue.

    this needs to be fixed - Who needs to know? How can we push this through - its obvious that more than enough people are affected to push out a hotfix.

    The issue is annoying, but not a show stopper - At the moment, to transfer files, I'm having to copy to SD and then fiddle about removing the SD card and putting it in the PC.
    04-13-2019 10:26 AM
  19. Jatzcrackaz's Avatar
    Same issue pop up shows up tap on it transfer files, nothing!!!!! PC or OTG! Charges fine however. How can i fix this
    04-17-2019 07:47 PM
  20. Imperial Dynamics's Avatar
    same issue
    07-23-2019 10:34 AM
  21. B. Diddy's Avatar
    Welcome to Android Central! As mentioned above, it could be an issue with the cable or the port. If you've already tried different cables that you know work for other devices, then the port might be the problem. Make sure it's clear of debris by blowing it out with a can of compressed air and cleaning the contacts with a small Q-tip dipped in rubbing alcohol. Also see if the problem persists in Safe Mode: https://www.hardreset.info/devices/s...faq/safe-mode/. If nothing works, then contact Samsung (if it's still under warranty) or bring it to a repair shop.
    07-23-2019 12:41 PM
  22. mustang7757's Avatar
    Someone should try a factory reset , see if that fixes it .
    07-23-2019 12:50 PM
  23. smacl6301's Avatar
    same issue
    Same problem here. Everything was working fine, got a notification of updated apps over the weekend, and now I have no USB connection icon nor is the PC seeing the phone. How do I roll back to the previous version of the O/S, this is essential functionality for me to use this phone?

    n.b. have tried different ports, different cables, different PC and cleaned the connector.
    09-02-2019 05:17 AM

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