1. Angela Angela1's Avatar
    My Samsung Galaxy A3 ( android ) froze on a YouTube channel screen...
    The back of the phone was hot, so it took it out so it can have normal temperature... After 1 hour the screen didn't close...
    After some minutes the screen went black and it won't open....
    Please help me... How can I open it? Will I lose all my photos and all of my data?
    03-30-2016 02:36 PM
  2. itguyjax8430's Avatar
    My Samsung Galaxy A3 ( android ) froze on a YouTube channel screen...
    The back of the phone was hot, so it took it out so it can have normal temperature... After 1 hour the screen didn't close...
    After some minutes the screen went black and it won't open....
    Please help me... How can I open it? Will I lose all my photos and all of my data?
    Welcome to Android Central!

    Did you ever get the phone to come back on?
    04-04-2016 08:09 AM

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