1. nikkster0414's Avatar
    Please help. I have a problem with my phone. I wasn't able to use it for a couple of
    days and left it off, but when I tried to turn it on today it won't work anymore.
    Expected it to be drained so I tried to charge it using the original charger and
    still after 2 hours of being plugged in it does not show any sign/icon that
    it's charging.
    01-05-2016 02:24 AM
  2. the tall guy's Avatar
    Hi, has the phone suffered any water damage or has it been dropped? if the phone isn't turning on at all then you might have to take it to a repair shop as there isn't much we can offer in the way of assistance.

    Have you tried a different charger encase that's the issue?
    01-05-2016 02:38 AM
  3. nikkster0414's Avatar
    thanks for the quick response. unfortunately no, I just left it in my dresser

    I have not tried using a different charger but I had tried charging my other
    phone using that charger and it works okay.
    01-05-2016 02:54 AM
  4. the tall guy's Avatar
    That's a shame - if you can't get the phone to take a charge using the original charger or a 2nd one then it's time to get it sent off for repair. Try speaking to Samsung, the device might be under warranty.
    01-05-2016 03:25 AM
  5. nikkster0414's Avatar
    thanks for response! appreciate it a lot.. yes I have done just that and lucky me it's still under warranty. hope everything with that phone. hehehe God Bless! and Happy New Year!
    01-05-2016 04:07 AM
  6. the tall guy's Avatar
    thanks for response! appreciate it a lot.. yes I have done just that and lucky me it's still under warranty. hope everything with that phone. hehehe God Bless! and Happy New Year!
    Good luck and I hope you get the phone repaired soon all the best for the New Year
    01-05-2016 04:59 AM

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