1. Surjith Shankar's Avatar
    Hi everyone. Im having Samsung Galaxy A5 2016 version mobile phone. It's having Android Marshmallow 6.0.1 installed (Official). Now, my issues are all USB problems :

    1. No Fast Charging ( Was there before )
    2. No OTG support ( Was there )
    3. I can't connect the phone to my PC. Nothing happens when i connect my phone to PC. The phone just
    charges when i connect it to PC. Nothing comes in the notification window of my phone when i connect.

    The question is :
    1. Is it can be a hardware problem with the USB port of my device ? But anyway, the phone
    charges (although no Fast charging).

    2. Or a software issue ?

    Please help geeks ! Waiting for your support.....
    11-25-2016 08:36 AM
  2. Golfdriver97's Avatar
    Welcome to the forums.

    #1: Are you using the same cable and charger that came with the device?

    #2. Not sure what to suggest, other than if you got an update, that may have been removed.

    #3. You need to pull down the notification shade and tap the notification that says: USB charging. Tap for more options. Tap that, and select File transfers.
    Laura Knotek likes this.
    11-25-2016 08:45 AM
  3. Surjith Shankar's Avatar
    No man... I cant find any options while pulling down, like connected to a charger , its charging no other options.
    11-25-2016 08:57 AM
  4. Surjith Shankar's Avatar
    One more thing..... As it charges, can there be any Hardware problems? That is with the USb port ?
    11-25-2016 08:59 AM
  5. ThDor45 FTW's Avatar
    I had the same problem with my A5 2016.I fixed it by heating 3 min the screen with the hair dryer on medium temperature

    Keep in mind that i am not responsable for any dameage to your A5 2016
    12-29-2016 05:03 AM
  6. Surjith Shankar's Avatar
    Sounds crazy..... LOL
    12-31-2016 07:49 AM
  7. isameed's Avatar
    Happened to me too. I thought the data pin in the jack was broken but since it was too much of a hassle I let it sit for 2 weeks like that and it started working automatically like nothing happened. Looks like it isn't just me. Try cleaning the jack and giving light heat by wrapping it in a cloth and blowing warm air on it for a minute.
    04-12-2017 05:23 AM

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