05-12-2017 02:43 PM
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  1. AC Question's Avatar
    AC Question
    My Galaxy a5 2016 sm-a510f FREEZES WHEN SCREEN SLEEPS WHILE playing music or fm radio is on or when i get WhatsApp notifications. Forced to restart by holding power button and volume button down.
    03-14-2017 01:04 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! It may be due to one of the apps you installed. Does this happen in Safe Mode as well? How do I use Safe Mode on my Galaxy A5?
    03-14-2017 04:54 PM
  3. steve254's Avatar
    steve254
    Hi, thank you for your response. At 1st i thpught its android 6.0.1 so i loaded fresh & the issue was still there then i tried safe mode and the problem still existed. A friend told me it might be hardware issue. Audio AC something like that. Pls any other solutions to this freezing. Coz it happens only when display goes to sleep mode or when i turn off display by power button. If the display remains on, the freezing doesn't happen at all.

    Regards
    03-15-2017 04:33 AM
  4. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Do you mean that you reinstalled the firmware using either Smart Switch or Odin?
    03-15-2017 12:33 PM
  5. a000qw's Avatar
    a000qw
    Hi, I'm having exactly the same problem as steve: my A5 2016 freezes when audio output is triggered while the screen is in sleep mode.
    Did you find a solution? I really hope so !!!
    Thank you for your answers
    05-12-2017 02:43 PM
« Screen time out | My android turns on and off, stuck on Samsung logo! »

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