If it finds the network, and doesn't connect even with the correct password, if you have a router, try setting it to no password (just for this test - all your other devices will get knocked off, so you're not endangering anything). If it connects, you've diagnosed something, but whether that's hardware of software is still unknown at that point. Then reset the router to the old password. Then forget the connection, let it find it again, and enter the password. If it connects, you're good.
If it doesn't connect, you have facts to give the repair shop when you bring it in for repair. (About all you can do is reflash the firmware - anything beyond that requires a repair shop.)
05-27-2018 01:22 PM