Skrilla89 New member Jul 11, 2018 3 0 0 Visit site Jul 11, 2018 #1 Hi I have a samsung a5 2017. I've had it about a month and bought it brand new. The problem is it keeps telling me to do a software update and it keeps failing. Any help would be much appreciated. Thank you
Hi I have a samsung a5 2017. I've had it about a month and bought it brand new. The problem is it keeps telling me to do a software update and it keeps failing. Any help would be much appreciated. Thank you
B. Diddy Senior Ambassador Moderator Mar 9, 2012 165,580 4,709 113 Visit site Jul 11, 2018 #2 Welcome to Android Central! Try wiping the cache partition first: https://www.hardreset.info/devices/samsung/samsung-a520f-galaxy-a5-2017/recovery-mode/
Welcome to Android Central! Try wiping the cache partition first: https://www.hardreset.info/devices/samsung/samsung-a520f-galaxy-a5-2017/recovery-mode/
Skrilla89 New member Jul 11, 2018 3 0 0 Visit site Jul 13, 2018 #3 I have done this and th is fails to
B. Diddy Senior Ambassador Moderator Mar 9, 2012 165,580 4,709 113 Visit site Jul 13, 2018 #4 What's the exact failure message? Is it having problems contacting the server? Or something else?
chanchan05 Q&A Team Nov 22, 2014 8,519 0 0 Visit site Jul 13, 2018 #5 Is the phone rooted? Have you tried doing it via SmartSwitch on PC?
Skrilla89 New member Jul 11, 2018 3 0 0 Visit site Jul 17, 2018 #6 It just fails and yes I've tried smart switch this also fails