Any luck? I picked up an A50 and it's also showing the same version as you. Also won't update. Also with fido. Tried clearing cache as well.
hi sorry for the very long delayed reply, fido is VERY slow at updating their phones, if you do a quick google search of "fido os updates" you can find the dates for each phone of when they will get updates. I switched to a pixel 3a xl and i got all my updates the day of release by google! Now i just got the oneplus 7t so i'm switching between google and oneplus for fun depending if that day i need a good camera or not