1. Mars Sojourner's Avatar
    Hi guys, hope all is well.
    I just got a galaxy a50 last week.

    Earlier this evening, I realized that the battery was completely drained and I went ahead and plugged the charging cable into it.
    a) After it charged the phone till 30% I unplugged the charging cable and pushed the power button to turn the phone on.
    When I pushed the power button, all that i am seeing is a circle with a lightning bolt inside. The circle with the lightning bolt lasts for about 10 seconds and the screen goes black.

    b) When I pushed the power button again for a few seconds again, all that i am seeing is a circle with a lightning bolt inside. The circle with the lightning bolt lasts for about another 10 seconds and the screen goes black.

    c) I also noticed that WHILE the phone is being charged, and I push the power button, the phone turns on normally.

    Seems like it powers up ONLY, WHILE it is being charged, and by that I mean, only when the charging wire is stuck into it.

    How do I fix this situation?

    Thank you for your replies
    03-04-2020 11:20 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try letting it charge undisturbed for at least 6 hours, then unplug and see if it'll power on and stay on.
    03-05-2020 12:20 AM
  3. Mars Sojourner's Avatar
    Thank you for you reply. i will do as you said and post back on what happened. good night.
    03-05-2020 12:36 AM
  4. Wan-hung-lo's Avatar
    I have a similar problem and was told that the charging board is faulty. I am looking to find the correct part # so I do not waste money on the wrong part. Does anyone have that part number. My phone is a s506 dl. Thank you
    10-12-2020 03:44 PM

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