Cant Update my firmware using Kies pls help

[AnAn SuBoh]

every time i connect my phone to my computer it tells me that there is a new update for my firmware and when i click on it it start updating and then this message appears ,,, and when i click on it the update screen is closed and the update fails ,, can anyone help me ??

Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting

click the link to see the message appears

 

[Smokey Mc Pot]

...
???
I don't speak that language...lol

What firmware do you have installed on your phone at the moment ?

Does that firmware correspond to the firmware from country you live?

Find that out by visiting "Sammobile" firmware archives.

After that I advise you to uninstall "Kies" and download a fresh copy from " Samsung official website "
Corresponding to the country you live. (Ex: samsung.co.uk) .

Than I'm convinced that your problem will be solved.

If not than just download the latest firmware for your device from Sammobile and flash it with "Odin"

Hope this can help you.







Sent from my GT-I8160 using Android Central Forums

 

[Chris_2407]

Got my first android phone last year. ever since it has beed telling me there is a firmware update but whenever I go to install it freezes.

I hope that kies can fix this problem so that I can finaly update my phone!

 

[Smokey Mc Pot]

Judging by the picture you posted
That version of Kies is outdated and maybe unofficial.
1-Uninstall your KIES console from your pc.
2- visit your national Samsung website or the official Samsung website and scroll to downloads.
And download a fresh copy of Kies from there.
Than just follow the instructions to install your updates.
Important:
Make shore you let your computer install the Samsung drivers.

Note:
Your phone is famous for freezing during updates.
If that happens. than just restart the process and very likely will work at the second atempt.
But sometimes the phone is just being slow updating.
Be patient doing it.

Best luck for you.

Sent from my GT-I8160 using Tapatalk 2