1. Joanna Finchen's Avatar
    Hello all,

    I accidentally cleared some data on my Samsung Galaxy Ace GT-s5839i, specifically the data on email client.
    Now I, and even my sys admin at work can't reconfigure the email account, even Vodafone couldn't help.

    Know I've got the username, password, domain, exchange server correct but I'm always presented with the following error:
    setup failed...please use provider's default APN settings.

    These were reset by a configuration message vodafone sent, then I made a new Mail APN with advice from Vodafone. Had an APN problem when I first got phone, so worried there's a setting wrong somewhere.

    Please help as it's a work phone, so need access to my emails. Thanks in advance
    02-11-2014 04:16 PM
  2. Smokey Mc Pot's Avatar
    Visit your email provider website and browse or request for the mobile phone email settings there.


    Sent from my SM-T310 using Tapatalk
    02-16-2014 05:46 PM

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