There are no messages in my Virgin Mobile voicemail inbox and have turned off voicemail on my account yet I have a 'new voicemail' icon in the notification bar of my Samsung Galaxy Ace, Gingerbread 2.3.6. I have tried rebooting, removing sim card and battery but the icon returns. Is there any way to clear this without doing a factory reset, which I have just done and reinstalled all my apps of which I have many due to using link2sd to move them to the external sd card.. The phone is rooted. I have read in other forums to clear the cache and data of the voicemail application and stopping and restarting the voicemail app on the phone but can't find that option.
04-26-2015 11:14 AM