Why have the earphones in my Galaxy Ace3 lost sound?

[AC Question]

My Earphones in my Galaxy Ace3 have lost sound

Music is still coming through but very faint. Thought it might me the headphones but tried three different sets and same problem. Music plays normally without earphones in but goes really quiet when they are plugged in. Can anyone help?

 

[itguyjax8430]

Re: My Earphones in my Galaxy Ace3 have lost sound

Music is still coming through but very faint. Thought it might me the headphones but tried three different sets and same problem. Music plays normally without earphones in but goes really quiet when they are plugged in. Can anyone help?

Welcome to Android Central!

Have you dropped the device recently? it sounds like your headphone jack may have some kind of issue going on.