Why has my Samsung Galaxy Ace 4 gone black?

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AC Question

Why has my Samsung Galaxy ace 4 gone black?

So i turned off an app and pressed the home button and then it went black. It wouldnt vibrate or turn on at all. Not even the touch key lights would work and it stopped working altogether. The screen is completely black not even the samsung logo on it. I tried youtube-ing the problem but its would only come up with solutions for other models, PLEASE HELP!
 

H3aTeRzz

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Oct 8, 2013
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Re: Why has my Samsung Galaxy ace 4 gone black?

Hi

Try removing the battery, hold power button in for 5 seconds, replace battery and try to power up. Next, try plugging phone in to your PC, to see if it powers up, and or you hear the USB connect sound. You call try, while its powered down, to hold VOL UP, HOME & POWER KEY down till it goes to recovery screen, if it does....and then see if you can do a wipe of the Cache Partition.

Hope this helps!
Chris
 

belodion

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If you can on that device, remove and replace the battery. Then charge it well, and press and hold Power for a minute or two. If no go, the battery or something else may have failed.

Edit...posted same moment as above.

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