1. AC Question's Avatar
    So i turned off an app and pressed the home button and then it went black. It wouldnt vibrate or turn on at all. Not even the touch key lights would work and it stopped working altogether. The screen is completely black not even the samsung logo on it. I tried youtube-ing the problem but its would only come up with solutions for other models, PLEASE HELP!
    04-07-2016 09:43 AM
  2. H3aTeRzz's Avatar

    Try removing the battery, hold power button in for 5 seconds, replace battery and try to power up. Next, try plugging phone in to your PC, to see if it powers up, and or you hear the USB connect sound. You call try, while its powered down, to hold VOL UP, HOME & POWER KEY down till it goes to recovery screen, if it does....and then see if you can do a wipe of the Cache Partition.

    Hope this helps!
    belodion likes this.
    04-07-2016 09:49 AM
  3. belodion's Avatar
    If you can on that device, remove and replace the battery. Then charge it well, and press and hold Power for a minute or two. If no go, the battery or something else may have failed.

    Edit...posted same moment as above.

    Posted via the Android Central App
    H3aTeRzz likes this.
    04-07-2016 09:51 AM

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