1. bukharifaran's Avatar
    I have galaxy Alpha, bought it two days ago from one of my friend. Today I wanted to use its Bluetooth but when I tried to turn the Bluetooth on, I found that device is unable to turn it own. WiFi is working fine, only problem in turning Bluetooth on.

    I tried by Hard Resetting my set twice, but nothing happened.
    I tried by going to safe mode and tried there to turn Bluetooth on but nothing happened.
    I tried by removing the battery for few minutes and then put it in, turned my set on, but still unable to turn on the bluetooth.

    Bluetooth address is unavailable here: Settings >> About device >> Status >> Bluetooth address (Unavailable).

    Is there any solution through which I can fix this problem?
    04-16-2015 09:06 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Can your friend shed any light on this?

    It's probably a hardware problem. The only thing I can think to try is to reflash the stock firmware, in case the current firmware got corrupted somehow: http://forums.androidcentral.com/amb...interface.html. Find the proper firmware here: Firmwares - SamMobile
    04-16-2015 06:47 PM

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