1. AC Question's Avatar
    My phone freezes while I am in the middle of a call. What can I do to prevent this from constantly happening?
    01-13-2016 07:15 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try booting into Safe Mode, which temporarily disables all 3rd party apps. https://support.t-mobile.com/docs/DOC-22907

    If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.
    01-14-2016 11:19 PM

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