04-10-2016 03:42 PM
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  1. AC Question's Avatar
    AC Question
    I have a Samsung galaxy core prime phone. Today it went flat. I charged it and now when I turn it on it goes to the encryption page. I type in the correct password and the screen goes blank and then goes back to the encryption page again. It seems incapable of going further. Help.
    04-10-2016 06:59 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! By "encryption page," so you mean the lockscreen with password or PIN entry field? Or is this some actual encryption password that you set up?
    04-10-2016 03:42 PM
« Why isn't Micro SD failing to get files from my phone Samsung Galaxy Core Prime? | Galaxy Core Prime screen is flickering and has ones and zeros »

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