08-16-2017 03:07 AM
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  1. mpilon1's Avatar
    mpilon1
    My Samsung Galaxy Core Prime phone won't stay connected to wifi networks. I connect to a network, and sometimes the phone will stay connected, sometimes I'll have to reconnect several times. It doesn't matter if it's the first time I've connected to that particular network, or if it's a saved network. I can be in clear line-of-sight to a network hub, and the phone will not connect, or will just say "scanning". Sometimes turning the wifi on my phone off and on again will solve the problem for an hour or two, but nothing permanent.
    08-13-2017 08:29 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Bluetooth can sometimes interfere with 2.4 GHz wi-fi, so first try turning off Bluetooth. If that doesn't help, see if the problem persists in Safe Mode: https://support.t-mobile.com/docs/DOC-27539
    08-16-2017 03:07 AM
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