1. hipsta22's Avatar
    I have a Samsung galaxy core prime. and for past few days I don't know why but my phone randomly switches off within a few minutes of it being on. why is this so? is this cos of an app or is it bugged? and how do I know when my phone is bugged?
    09-18-2017 11:40 AM
  2. belodion's Avatar
    Do you mean that the screen switches off, or that the phone powers off?
    09-18-2017 03:20 PM
  3. Rukbat's Avatar
    If the phone powers off, turn it back on again, then look at Settings/Battery. Tap the graph to get to the second graph. If you see a sharp drop to zero in there, the battery has to be replaced. (It's throwing a dendrite, if you want an explanation. If you want an explanation of dendrites in lithium batteries, see Lithium Battery Dendrite links.)
    09-18-2017 03:45 PM
  4. B. Diddy's Avatar
    Do you mean that it completely powers down, or that just the screen goes to sleep? Can you try a new battery?
    09-19-2017 04:11 PM
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