1. sagarkapadia's Avatar
    Galaxy Grand Duos (jelly bean 4.2.2) has a device memory (internal) of 8GB. However when I check in Settings > More > Storage; I find something strange:

    Device memory:
    Total Space Capacity 8 GB
    System Memory: 3.96 GB
    USED SPACE: 12.29 GB
    cached Data: 40.39 MB

    How is my phone showing me "USED SPACE: 12.29 GB" when the total device capacity is 8GB out of which only 4 GB is usable internally.

    Can anyone help me explain this?
    10-29-2013 10:39 AM
  2. UJ95x's Avatar
    Galaxy Grand Duos (jelly bean 4.2.2) has a device memory (internal) of 8GB. However when I check in Settings > More > Storage; I find something strange:

    Device memory:
    Total Space Capacity 8 GB
    System Memory: 3.96 GB
    USED SPACE: 12.29 GB
    cached Data: 40.39 MB

    How is my phone showing me "USED SPACE: 12.29 GB" when the total device capacity is 8GB out of which only 4 GB is usable internally.

    Can anyone help me explain this?
    Do you have an SD card inserted?
    10-29-2013 11:21 AM
  3. sagarkapadia's Avatar
    I am using a 8 GB memory card. All my apps are on my phone memory and the settings show me sd card used and free space separately.

    Thanks with Best Regards & Cheers,
    Sagar A. Kapadia
    Touched, not typed
    Please excuse my typos
    Sent from My Galaxy Grand Duos
    10-29-2013 11:39 PM
  4. UJ95x's Avatar
    I am using a 8 GB memory card. All my apps are on my phone memory and the settings show me sd card used and free space separately.

    Thanks with Best Regards & Cheers,
    Sagar A. Kapadia
    Touched, not typed
    Please excuse my typos
    Sent from My Galaxy Grand Duos
    That's weird. Not sure why it would say that, you mind posting a screenshot so we can see what it looks like?
    10-30-2013 03:51 AM
  5. sagarkapadia's Avatar
    That's weird. Not sure why it would say that, you mind posting a screenshot so we can see what it looks like?
    My Galaxy Grand is Device memory shows  "USED SPACE: 12.29 GB" when the total device capacity is 8GB-screenshot_2013-10-30-16-04-38.pngMy Galaxy Grand is Device memory shows  "USED SPACE: 12.29 GB" when the total device capacity is 8GB-screenshot_2013-10-30-16-05-12.png
    10-31-2013 09:08 AM
  6. UJ95x's Avatar
    Click image for larger version. 

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ID:	89568Click image for larger version. 

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    Did you buy it brand new/used from the store or did someone sell it to you?
    10-31-2013 09:25 AM
  7. sagarkapadia's Avatar
    My Galaxy Grand is Device memory shows  "USED SPACE: 12.29 GB" when the total device capacity is 8GB-screenshot_2013-10-31-20-09-07.png
    Did you buy it brand new/used from the store or did someone sell it to you?
    I bought a new phone in May 2013 and ordered online from Samsung estore. infact I had done a master reset twice and after reset it shows correct used space but as i start installing my apps, this is the mess that gets displayed always. In actual; I am using 1.7 GB out of 4 GB (usable). Is this the cause of my device freezing suddenly in between though the freezing happens very rarely?
    10-31-2013 09:30 AM
  8. sagarkapadia's Avatar
    Has anyone else identified this in their cellphone GT-I9082 (Samsung Galaxy Grand). I would recommend everyone to check on this. I have JellyBean 4.2.2 upgraded.

    Thanks with Best Regards & Cheers,
    Sagar A. Kapadia
    Touched, not typed
    Please excuse my typos
    Sent from My Galaxy Grand Duos
    10-31-2013 09:42 PM
  9. sagarkapadia's Avatar
    Hey All,
    I too had a lot of problems and fed of trying a lot. As per Samsung Executive, the binary does not get updated with the version / update / upgrade patches. This is a universal problem with Samsung Android Devices. Esp. galaxy grand I-9082 devices. hence, I went to the Samsung Service Center and they updated my software. Now the device work awesome. I would suggest to go to Samsung Service Center.

    If in warranty: Free software update
    If out of warranty: 150 INR
    11-11-2013 09:22 AM
  10. getcharan's Avatar
    hey I'm facing the same problem with my Galaxy Grand. Mine weirdly shows USED SPACE as 91.93GB where as the Total Space Capacity is only 8GB.

    Any suggestions please ???
    Kartik Arora1 likes this.
    11-30-2013 11:20 PM
  11. Kartik Arora1's Avatar
    My phone is showing 99 gb used space
    12-08-2013 11:43 AM
  12. guptmayank's Avatar
    Mine is showing 136gb used space that the known issue identified by manufactures also. to resolve it they will provide us kitkat(4.4) upgraded version for device.. cheers.
    12-11-2013 12:23 AM
  13. Jaimeett Sodhi's Avatar
    anyone has a solution to this problem???
    i'm unable to install or update any apps
    please help

    - - - Updated - - -

    what version did they update yours to ?
    12-11-2013 09:48 AM
  14. Vikichou's Avatar
    So I started to download a software update patch 2 days ago and then the phone crashed. Showed that the memory was full. Deleted some old files (videos and pics) still had to delete some app. Yet it still showed the memory as 12GB (without the memory card) when the device has a 8GB internal memory. Similar problem as described herein. Last evening the phone refused to switch on. Just got the samsung logo boot up screen and didnt move beyond. Had to opt in for a factory reset and lost a lot of data. Was under warranty so did not have to pay, but guess this is a common problem with this model.

    Another regular problem that I used to face is that the address book disappeared / refused to load. Happens quite often, lets hope now with this factory reset. This problem too shall be solved.

    Really unsatisfied with the grand.
    12-13-2013 11:36 PM
  15. nickyash1's Avatar
    I have the same problem with my galaxy grand. however when i investigated, found that the Gallery is showing that much data as used data.
    I am using android jelly bin and compared with S2 and S3 which is having same operating system but problem doesnt exists in S2 and S3.
    Attached Thumbnails My Galaxy Grand is Device memory shows  "USED SPACE: 12.29 GB" when the total device capacity is 8GB-screenshot_2013-12-30-12-00-52.png   My Galaxy Grand is Device memory shows  "USED SPACE: 12.29 GB" when the total device capacity is 8GB-screenshot_2013-12-30-12-00-56.png  
    12-30-2013 01:06 AM
  16. amitmalikjaipur's Avatar
    i am also facing the same problem On grand Duos..Im on Jelly Bean 4.2.2..understand as of now it cant be updraged to Kitkat (develper version is available though)
    Further there are some apps which are installed but i dont find them as a short cut. Eg. Google Earth. What to do for both the issues???
    02-12-2014 12:50 AM
  17. Revanshu Paliwal's Avatar
    hey,
    Have you tried Clearing the data from setting/application manager/gallery/CLEAR DATA (as seen in this screenshots).?
    Is it working after Clearing the data..?
    I think the problem is may be beacause of the backup storage of the images in gallery.
    02-17-2014 06:45 AM
  18. sagarkapadia's Avatar
    Hi,

    I have rolled back to previous version (Novemeber 2013 4.2.2 update version) uisng ODIN.

    I have downloaded the below and ODIN from Firmwares | SamMobile

    Model: GT-I9082

    Model name: Galaxy Grand DUOS

    Country: India

    Version: Android 4.2.2

    Changelist: 1329016

    Build date: Mon, 11 Nov 2013 07:09:05 +0000

    Product Code: INU

    PDA: I9082XXUBMK3

    CSC: I9082ODDBMJ1

    MODEM: I9082DDUBMK1
    02-20-2014 07:17 AM
  19. Heyra K's Avatar
    Similar problem as Vikichuo.

    I started to download a software update patch a day ago and then the phone crashed. Showed that the memory was full. Deleted some old files (videos and pics) still had to delete some app. Yet it still showed the memory as 12GB (without the memory card) when the device has a 8GB internal memory. Similar problem as described herein. Today in the morning the phone refused to switch on. Just got the samsung logo boot up screen and didnt move beyond.

    Really unsatisfied with the grand.
    04-19-2014 04:56 PM
  20. Shirley Ratliff's Avatar
    Galaxy Grand Duos (jelly bean 4.2.2) has a device memory (internal) of 8GB. However when I check in Settings > More > Storage; I find something strange:

    Device memory:
    Total Spap Capacity 8 GB
    System Memory: 3.96 GB
    USED SPACE: 12.29 GB
    cached Data: 40.39 MB

    How is my phone showing me "USED SPACE: 12.29 GB" when the total device capacity is 8GB out of which only 4 GB is usable internally.

    Can anyone help me explain this?
    Put more space in my memory device
    06-13-2014 02:53 PM
  21. Daniel Bonner1's Avatar
    Mines showing it uses +500gbs in thumbnails and I'm only seeing 8GB's on the total amount of storage, when I checked out the different folders in it, and check out how much storage in all, its saying 500+gbs
    11-06-2016 09:26 AM

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