1. hilfer's Avatar
    Hi all:

    My wife's cell phone " grand duos "is not detected on my PC (win 7).

    Tried with kies installed , SnapPea , no way...

    On the same PC I can do everything when I connect my S3 !!! any ideas ??

    tks for your help.
    01-15-2014 06:52 AM
  2. zedorda's Avatar
    You need drivers.
    01-15-2014 08:20 AM
  3. hilfer's Avatar
    ok I googled for the drivers and installed... nothing happens !!!

    Searched at Samsung site and there are not any drivers !!! the solution according to their information is install Kies , that I had already installed but it doesn't detect the Grand duos.

    Any idea where I can find the right drivers ?? grand duos is mod. n GT-I9082
    01-15-2014 09:19 AM
  4. sur_bhujang's Avatar
    Dear Friend
    please update your windows media player to version 11
    & install samsung usb drive
    04-18-2014 07:02 AM

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