1. AC Question's Avatar
    Hi, my phone is a Samsung Galaxy Grand Prime. Every time I plug in my ear phones the screen freezes and it shuts down. Then it will try to go on again but it can never get past the Samsung logo. Please help me.
    05-27-2015 07:24 PM
  2. Amberlyn Moorer's Avatar
    Hi, my phone is a Samsung Galaxy Grand Prime. Every time I plug in my ear phones the screen freezes and it shuts down. Then it will try to go on again but it can never get past the Samsung logo. Please help me.
    Hi my phone is just like yours and when the earplugs dont work another earplug does!! I'm not sure why but it does.
    04-05-2016 10:33 PM

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