Help my Samsung Grand can't download/update apps from the Google Play Store, why?

A

AC Question

Help my Samsung Grand can't download/update apps from the Google Play Store

I have done everything I could think of. Such as clearing the play store and play store services data...turning off and on Google play store. My Google play store can recognize my device apps but it can't download or update my apps.
 

B. Diddy

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Welcome to Android Central! Does this happen on both wi-fi and mobile data? Are you actually getting an error message?

Try going to the App Manager, select Download Manager, and Clear Cache/Clear Data, then Force Stop. Now try again.

If that doesn't work, try going to Settings>Accounts-Google, select your Google account, and remove it completely from the phone. Then add it back again, and see if that helps.
 

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