1. say kean yong's Avatar
    Hi I have a few problems with my Samsung Galaxy phone
    1. Phone won't charge unless I turn off the phone
    2. Applications whatsApp, Facebook, , and messenger disappear from my phone
    3 unable to reinstall these applications error 24
    I have 2.57 G storage memory left
    Please help
    02-06-2017 07:02 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone do you have? You posted in the Galaxy S8 forum, which is only rumored, and hasn't been announced yet.
    02-06-2017 10:32 AM
  3. Almeuit's Avatar
    Moved the thread to the General Help area for now.
    02-06-2017 12:39 PM
  4. say kean yong's Avatar
    Welcome to Android Central! Which phone do you have? You posted in the Galaxy S8 forum, which is only rumored, and hasn't been announced yet.
    i have samsung galaxy grand prime phone
    02-06-2017 04:10 PM
  5. B. Diddy's Avatar
    Ok, I moved this to the Galaxy Grand forum.

    Try wiping the cache partition: https://support.t-mobile.com/docs/DOC-30545
    02-06-2017 05:21 PM
  6. say kean yong's Avatar
    have clear cache. error 24 stilk
    02-07-2017 04:14 PM
  7. B. Diddy's Avatar
    Does it work correctly in Safe Mode? https://support.t-mobile.com/docs/DOC-30563
    02-07-2017 05:27 PM
  8. say kean yong's Avatar
    sorry what is safe mode?
    02-07-2017 05:32 PM
  9. say kean yong's Avatar
    found the link will try
    02-07-2017 05:35 PM
  10. say kean yong's Avatar
    Done the safe mode, phone shows 'system UIDs inconsistent you need to wipe your data partition or your device will be unstable '
    02-07-2017 06:08 PM
  11. say kean yong's Avatar
    Also says google play store has stopped
    02-07-2017 06:09 PM
  12. B. Diddy's Avatar
    Is your phone rooted? See this thread: https://forum.xda-developers.com/sho....php?t=2585160
    02-08-2017 10:05 AM

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