1. Mukesh kumar30's Avatar
    Please help I have Samsung galaxy garnd 2 dous .and I am facing the network problem with both sim card network .networks are going for a minute and than come again .This problem happens almost 100 time in a day .But when I slots these sim cards on other mobie phone it's working very fine
    08-19-2017 09:22 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Moved from the KitKat forum to the Galaxy Grand forum.

    What's the exact model number of your phone, and what carrier are you using? Are you certain the phone fully supports your carrier's network bands?
    08-19-2017 02:52 PM
  3. Mukesh kumar30's Avatar
    Model number -SM-G7102
    ANDROID VERSION-4.3
    08-20-2017 01:02 AM
  4. Mukesh kumar30's Avatar
    I don't no about carrier using and carrier network band.
    My network mode setting for sim 1 -gam
    And sim 2 - auto wcdma/gsm
    I am using Internet in sim 2
    08-20-2017 01:43 AM
  5. B. Diddy's Avatar
    You don't know who your carrier is? Where did you get the SIM cards from?
    08-20-2017 04:00 PM
  6. Mukesh kumar30's Avatar
    I am using idea cellular networks sim card. India
    08-25-2017 01:42 AM
  7. B. Diddy's Avatar
    Check to see if the APN settings are correct for Idea. Idea APN Settings For 4G 3G 2G Internet: Manual Data Configuration with APN
    08-26-2017 07:34 PM
  8. Mukesh kumar30's Avatar
    APN setting is correct... so what next to check
    Is it some mobile or Android problem
    08-27-2017 04:23 AM
  9. B. Diddy's Avatar
    If it works normally on other devices, then it's probably the phone itself.

    See if it happens in Safe Mode: How to turn on safe mode on Samsung Galaxy Grand 2. If it still happens, try wiping the cache partition: SAMSUNG G7102 Galaxy Grand 2 - Recovery Mode - HardReset.info

    If the problem persists, you might consider reinstalling the firmware using Smart Switch: http://www.sammobile.com/forum/showthread.php?t=29914
    08-27-2017 05:00 PM

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