A
Android Central Question
When I receive a call, the caller cannot hear me. I tried factory reset. Nothing. I tried erasing all the cache in phone. Nothing. I hooked up hands free Bluetooth headset. Still won't pic up audio. The speakers on phone and headset work great. I just can't get my phone to pick up audio form the Mic or other devices. When I plug in headphones, the phone freezes. And when I disconnect them the phone restarts. How can I repair this problem. (Samsung J3 Luna Pro- sm-s327vl)