1. Tony Henrich's Avatar
    I have a Samsung Mega 6.3. The phone doesn't charge anymore. I tested with several mini USB chargers. I removed the battery several times. When I power off and connect the charger, this is what I notice: a repeating cycle of the screen showing a battery with some green (current charge amount), vibrates for a second then shows a battery with a circle in the middle (like a progress circle).... and repeat. I didn't want to leave it in this mode because it would drain the battery quickly.

    The phone is less than a month old from AT&T. Any ideas how to troubleshoot or fix this?
    09-30-2013 12:00 PM
  2. dragonsamus's Avatar
    Try swapping batteries or if that doesn't work get a replacement.

    Sent from my HTC One using AC Forums mobile app
    09-30-2013 01:17 PM
  3. Tony Henrich's Avatar
    Swapping batteries didn't help. I am going to the store and see what they say.
    09-30-2013 01:44 PM
  4. BioProf's Avatar
    I had the same problem and found it occurs only when the battery has been drained too far. If you remove the battery and put it in an external charger for a while to bring the charge up, you can then return it to the phone and continue charging. I also found that occasionally if you turn the phone OFF and charge it, that will solve the problem but it is less reliable than removing an charging externally. I will reset my battery warning app/setting to a higher level to prevent in the future.
    01-11-2014 12:05 PM
  5. Samson Malisa's Avatar
    I had the same problem and found it occurs only when the battery has been drained too far. If you remove the battery and put it in an external charger for a while to bring the charge up, you can then return it to the phone and continue charging. I also found that occasionally if you turn the phone OFF and charge it, that will solve the problem but it is less reliable than removing an charging externally. I will reset my battery warning app/setting to a higher level to prevent in the future.
    I had same problem with my nice Galaxy Mega. The only problem with this phone is battery drain soooo fast after 20%..here Samsung must think again to solve. But power from not charging and when i restart start charging and when i remove charger after still remain on charging itself. Was strange but i recognised this started after installing GO LAUNCHER EX. I decided to take it out and my Galaxy Mega is back to normal. Try if you are also using GO LAUNCHER EX. but battery draining i would like samsung to solve even today
    01-14-2014 10:52 PM
  6. vprosoft's Avatar
    Dear Tony...has your problem been fixed? I am having the same exact problem. I am gonna try Samson's method. Did Samson's method work for you? thanks much for prompt response, I am desperate.
    11-30-2014 09:17 AM
  7. vprosoft's Avatar
    update: i turned the phone off and started charging the phone while it was off. the charging process was on and off at the beginning, then stayed on for the rest of the night. when i woke up in the morning, the phone was fully charged. 100% thank GOD! thank you all.
    12-01-2014 12:23 AM
  8. cablebasher's Avatar
    Thanks guys. Just left it on charge and it settled down
    06-22-2015 09:37 AM
  9. sam290471's Avatar
    My phone wont charge either i brought a new battery and it worked but then found i cant charge the battery anymore so wanted to know were can i get an external charging device?
    01-25-2016 04:57 PM
  10. Tony Henrich's Avatar
    You'll find them on Ebay.
    01-25-2016 07:01 PM

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