1. Irvin Lopez's Avatar
    Hi so i have a samsung mega 6.3 from at&t and today i decide to restart the phone but the phone never turned on anymore i tried taking the battery off for a couple a seconds and i tried charging it but nothing shows up in the screen. what is it?
    01-07-2015 05:20 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! When you say that you decided to restart the phone, do you mean a simple power off/power on, or a factory reset?\

    Try pressing and holding the power button for about 15-20 seconds.
    01-07-2015 10:24 PM
  3. Irvin Lopez's Avatar
    I just decide to restart the phone like a power off then on. I tried that but no luck
    01-08-2015 05:10 PM
  4. B. Diddy's Avatar
    The battery might have failed. Try a new one, if possible. You can confirm a battery problem by taking it out, placing it flat on a table, and trying to spin it. If it spins freely, it's bulging in the middle, which is a bad sign. But even if it doesn't spin, it could be a problem, so the absence doesn't rule it out.
    01-08-2015 06:13 PM
  5. Irvin Lopez's Avatar
    ok thanks do you know where is the best place to buy a replacement battery?
    01-08-2015 06:48 PM
  6. B. Diddy's Avatar
    Sorry, not sure. Amazon is probably a good source.
    01-08-2015 08:00 PM
  7. Irvin Lopez's Avatar
    i just got my replacement battery and nothing
    01-20-2015 07:14 PM
  8. anthony2558's Avatar
    i just got my replacement battery and nothing
    Did you attempt to charge it prior to powering up? Is it an OEM battery or at least something with good reviews?
    01-20-2015 08:22 PM
  9. Irvin Lopez's Avatar
    yes its an oem battery i charged it for 30 mins but nothing shows on the screen
    01-20-2015 08:33 PM
  10. anthony2558's Avatar
    Are you able to power up into recovery? if so you may not be completely out of luck.

    01-20-2015 09:45 PM
  11. Irvin Lopez's Avatar
    No I tried it many times and nothing turns on or shows anything
    01-20-2015 10:15 PM
  12. Robert Theus's Avatar
    wont power up

    my phone wont power up

    wont power up at all whats the problem?
    03-04-2015 08:41 AM
  13. liz95901's Avatar
    I did a factory reset on my samsung galaxy mega and now it wont turn on....... Please help!
    05-19-2015 10:14 PM
  14. JDavid Cintron's Avatar
    Hi , I have a samsung mega 6.5 from sprint and my screen show for give update and i did it and now my phone dont turn on , just turn on when i plug to the charger but in one min turn off again
    03-14-2017 04:48 PM

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