1. AC Question's Avatar
    This is a brand new mobile phone. My first one did the same thing. I took all of the apps off that I thought might be causing it, cleared the cache and it has starting doing it again. I opened it this morning, checked everything, an hour later went back to it and it has shut off. What good is a phone that you can't use with the apps you want to use? AT&T has already done diagnostics and we took off apps etc but now still doing it. I have noticed this has been happening with a Samsung product now for a couple of years as I read others. It would be alright if it shut off but I can't reboot it unless I take the battery out. I am not liking this phone at first I really did, now it is becoming a pain. What do I do?
    11-09-2015 07:27 AM

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