1. Little flower's Avatar
    After downloading the attachment l am given the option of viewing it in Adobe Reader or Polaris office. However adobe reader then tells me the file is empty and Polaris office tells me an error occurred. When l view the email again it states 100% under the attachment ......This makes me think the attachment is available to view but I can't do so. Thanks for any help. Regards Lf

    Posted via Android Central App
    05-20-2014 11:52 PM
  2. bclinger#IM's Avatar
    Ask for a resend.

    Via my Note 3
    05-20-2014 11:55 PM
  3. TarrynWilson's Avatar
    i have the same issue, and have had re-sends, same issue, whether its a energy bill, phone bill, payslip i cant open any of them on my device. used to be able to when i first got the phone then it auto updated and havent been able to since.
    05-21-2014 08:02 AM
  4. Little flower's Avatar
    Glad I m not alone Tarryn. What l did read during my quest to solve this mystery is that the new version of Adobe Reader will not let Pdf thru if the senders blah blah doesn't t meet the strict standards Adobe Reader has for Pdf . One way around it is to download a older version of Adobe Reader which doesn't have such strict standards. HOW ON EARTH DO I FINE AN OLD VERSION AND DO THAT. I can t tel my boss to upgrade his blah blah to meet the standards or l may not have a boss after that. Haha Regards Greg

    Posted via Android Central App
    TarrynWilson likes this.
    05-21-2014 08:57 PM
  5. Dale_M's Avatar
    Adobe is not only game in town...... Try somebody elses reader apps... Lots of "free" apps out there that work.....Check Amazon apps store or Google Play....

    Garbed this one other day when it was on Amazons "free app of the day".... So far its opened anything I have tried....

    Amazon.com: PDF Max - The PDF Expert for Android: Appstore for Android

    05-22-2014 10:26 AM
  6. TarrynWilson's Avatar
    Hi Greg, I think it was since the adobe reader updared.. so I uninstalled adobe reader.. reopened my attachments and they opened in polaris office viewer and seem to be working..... for now..... regards
    05-24-2014 08:02 AM

Similar Threads

  1. Can't access BlinkFeed through Nova Launcher Prime - HELP?
    By NikoFar23 in forum General Help and How To
    Replies: 5
    Last Post: 03-23-2015, 10:19 PM
  2. stop getting an email after every text?
    By emilym375 in forum Samsung Galaxy S4
    Replies: 1
    Last Post: 05-20-2014, 09:22 PM
  3. Email keeps scrolling up, Why?
    By Jp3030 in forum Samsung Galaxy S3
    Replies: 0
    Last Post: 05-20-2014, 06:42 PM
  4. Replies: 0
    Last Post: 05-20-2014, 04:06 PM
  5. Emails won't load after update
    By DeeAye in forum Samsung Galaxy Note 3
    Replies: 1
    Last Post: 05-20-2014, 02:57 PM