1. RichPasco's Avatar
    I need some suggestions about a bizarre problem with my 5-year old Samsung Note 10.1 tablet. For a few weeks now, when using the glass virtual keyboard in landscape mode (screen oriented wider than tall), the backspace key (circled in red in the first picture) doesn't work anymore. It gives either a zero "0" or a newline depending on which is closer. I know that it has nothing to do with the physical position on the glass since even after rotating it 180° the backspace key (now in a different position on the physical glass) still fails in landscape mode.
    Backspace Key doesn't work in Portrait mode-screenshot_2019-11-18-12-21-18.png
    In portrait mode (screen oriented taller than wide) the backspace key (circled in red in the second photo) works normally.
    Backspace Key doesn't work in Portrait mode-screenshot_2019-11-18-12-19-46.png
    Android version 4.1.2 is the latest version which my hardware supports, according to Samsung. Maybe a table mapping X,Y coordinates to characters that got messed up. How can I refresh it?
    Backspace Key doesn't work in Portrait mode-screenshot_2019-11-18-12-22-52.png
    11-18-2019 01:06 PM
  2. chuckuykendall's Avatar
    Is it possible to swap to another keyboard and then swap back?
    11-18-2019 01:52 PM
  3. RichPasco's Avatar
    How would I do that? If it were a USB hardware keyboard, I could just unplug it and plug in another one. But this one is built into the OS.
    11-18-2019 03:44 PM
  4. Rukbat's Avatar
    Go to Play (with the Play app) and install another keyboard. Then set that as the one you're using. I use SwiftKey Keyboard and the backspace key definitely works in landscape mode - I just checked it.
    11-19-2019 05:42 PM
  5. RichPasco's Avatar
    Rukbat, I tried to install the SwiftKey Keyboard per your link it would not download. See the message circled in red here:
    Backspace Key doesn't work in Portrait mode-swiftkey.png
    11-20-2019 11:40 PM
  6. B. Diddy's Avatar
    I moved this from the 2012 Nexus 7 forum to the Note 10.1 (2014) forum.
    11-23-2019 02:15 AM

Similar Threads

  1. How to turn off the screen overlay in the V30?
    By Jean Lai Kan in forum LG V30
    Replies: 4
    Last Post: 11-19-2019, 12:16 AM
  2. Why does my internet not work half of the time.
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 11-18-2019, 03:56 PM
  3. One Month in....an
    By ptkelly in forum Huawei P30 & P30 Pro
    Replies: 0
    Last Post: 11-18-2019, 10:44 AM
  4. Samsung S10: Can one create a shortcut to the camera which starts it in Pro mode?
    By Android Central Question in forum Samsung Galaxy S10 & S10+
    Replies: 2
    Last Post: 11-18-2019, 09:03 AM
  5. Samsung S10: Can one create a shortcut to the camera which starts it in Pro mode?
    By Android Central Question in forum Ask a Question
    Replies: 0
    Last Post: 11-18-2019, 02:44 AM
LINK TO POST COPIED TO CLIPBOARD