1. TomUIC's Avatar
    So I get to class today and find nearly every S-Note file gone, every single piece of data minus 3 notes is completely gone. All I an figure out is the app tried to sync with my Note II phone for some odd reason and now it's all gone. the phone has the same empty folders on it. Anyone have any ideas?
    04-25-2013 07:40 PM
  2. DAS's Avatar
    I'm not sure the answer, but I have lately experienced the same phenomenon.

    I thought it was something I was doing wrong, but after reading your post I now am convinced it's a different issue.

    I also have a Note2, and notice missing notes right after the message alert which says "syncing notes?"

    Sent from my SPH-L900 using Android Central Forums
    TomUIC likes this.
    04-25-2013 10:18 PM
  3. jackwagon06's Avatar
    Don't know whats going on. Today on my note2, I was missing notes, with no cloud sync through samsung. Apparently, my samsung account was missing on my note 2 for some reason,. Reloaded it and within a half hour my notes were back. Missing a couple sync wise between note2 and note 8.0, but at least I got most of them back, so check your account status if using samsung account!

    sent from my supercalaphablet-noteyexpeealadocious
    TomUIC likes this.
    04-25-2013 10:23 PM
  4. TomUIC's Avatar
    Well thanks for the confirmation, obviously something is wrong and I'll toy around with my Samsung account and see if I can get anything to pop up. I understand I should have backed it up but at the same time I don't believe this to be a hardware problem nor was I looking to have it sync with my phone. Something is amiss, hopefully maybe someone else can shed some light on this.
    04-26-2013 12:49 AM
  5. bclinger#IM's Avatar
    I experienced the problem once with SN and zero times with Lecture Notes.

    Sent from the Samsung 10.1 Note.
    andydroid4 likes this.
    04-26-2013 05:09 AM
  6. rrazz0rr's Avatar

    I just lost all my notes too! I'm using a Galaxy Note 2 (Bell) with the most current updates.
    There are tonnes of very important notes on there from the past year both personal and business. Then out of the blue - gone!! Is there anyway to access the saved notes on my samsung account? I noticed that there is about 5GB of my s pen notes somewhere in the magical land of Narnia that I would love to get access to.
    08-22-2013 11:59 AM
  7. starbuckk's Avatar
    So is this a case of them actually gone or just not showing on the S Note page? Use a file manager and look in /sdcard0/S Note.

    A good safeguard for this is FolderSync. This app will sync any folder you choose to one of several cloud services. Make a one way sync from your device to the cloud and don't sync deletes.

    Sent from my SCH-I545 using Tapatalk 2
    08-22-2013 02:01 PM
  8. bclinger#IM's Avatar
    Always turn the device off and then back on before panicking.

    Sent from my Note 8.
    andydroid4 likes this.
    08-22-2013 02:14 PM
  9. PDutton's Avatar
    I have also been losing files. Fortunately for me, I regularly export files to pdf and store them. And more recently have been copying files to a back up directory. But this is frustrating! I am continuing the hunt for a resolution and will post if I find anything helpful. Y'all please do the same.
    08-24-2013 04:39 PM
  10. rbkbala's Avatar
    I faced this issue on my Note2. I think the problem is with Samsung Account. If you delete/remove the samsung account, the S-Note files goes along with it, when you restart. try logging back onto Samsung account and resync. Hopefully your files should be back. It worked for me

    09-02-2013 02:46 AM
  11. be the droid's Avatar
    Add me to the list of the pissed! (hey that rhymed)

    So my question is: What is the CAUSE of this?

    It seems to have something to do with syncing or backing up...who knows exactly? One things for sure...I do NOT trust Samsung with my data and have ZERO interest in using their servers for backup, syncing, or getting a chocolate chip cookie recipe. I will create my own automated backup ecosystem once I figure this out.

    My details: I have Evernote as my "Sync account" in S Note settings. It keeps sending my notes there (even though I have "Sync turned off" in the System > General > Accounts > Evernote settings). How do I make it STOP!?! OMG VIOLENCE

    I love technology -- but I HATE when it thinks it knows better what's good for you, and HIDES or REMOVES the option to control YOUR DEVICE -- or even more importantly your DATA!

    Here's my mini rant from another thread I posted in about this....perhaps some emotional therapy for you guys
    This EXACT same thing just happened to me...and I lost several valuable pages. I'm PISSED!

    Ken, can you share how you cleared your application cache? I appreciate it.

    [/rant]This is a HUGE FRIKKEN problem because the whole VALUE in taking notes and capturing thoughts in an app like this is the FREEING of our mind -- based on the TRUST we have that our ideas & data is safe to find & retrieve later. If I FEAR I might lose the notes -- I might as well scrap the whole thing because it defeats the purpose WHILE introducing stress into my life. {/end rant]

    The short love affair with this paper notebook relacing app might be coming to an end if we can't restore reliable FUNCTIONALITY -- and most importantly, my TRUST in it. Triple UGH!
    10-24-2013 05:37 PM
  12. J HighNote's Avatar
    WOW! I can't imagine being in that dilemma. I stopped worrying about syncing Notes and I'm glad that I did now. WHEW. If it is something to do with your Samsung Account, I suggest chatting or calling Samsung service reps. While some of them have been less that terrific, I've had very knowledgeable ones too and I think you folks all need top tier help.
    10-24-2013 07:09 PM
  13. Haalcyon's Avatar
    Did anyone with a Note 3 try to do an import from their synched Samsung account to see if they're out in the cloud and can rain down?

    '13 NeXus 7
    10-24-2013 08:13 PM
  14. J HighNote's Avatar
    So I get to class today and find nearly every S-Note file gone, every single piece of data minus 3 notes is completely gone. All I an figure out is the app tried to sync with my Note II phone for some odd reason and now it's all gone. the phone has the same empty folders on it. Anyone have any ideas?
    Did you (or anyone) ever find your lost S-Notes???
    10-27-2013 09:47 AM
  15. urakanje's Avatar
    I have the same problem. Last month I lost all my photos and videos which i took from my Snote8 ,photos and videos that I received from bluetooth, email, whatsapp etc were not dissappear. And yesterday, I lost all my 3gigs manga files, WTF!!!!!!!! First I thought It was clean master who did this, because when I clean up my memory, my video is a junk file according to the clean master application, but then it appear that I lost my manga files out of nowhere.....what the hell
    11-30-2013 05:34 AM
  16. andydroid4's Avatar
    bclinger! You are my hero! My Note 2 did an update and I lost all my S-Notes over past 2 yrs! Was looking on internet for ways to recover then came across your post about just turning it off and the on. It worked! My S-Notes are back! PHEW! THANK YOU!
    01-10-2014 06:12 PM
  17. enigmax's Avatar
    I would blame the samsung account too - if i need to quess. Why? When I had a samsung account (sync), everytime it wiped out my calender events and the calender was empty always after the sync.

    Sent from my GT-N8000 using Tapatalk 4
    01-11-2014 05:48 AM
  18. bclinger#IM's Avatar
    The on/off thing has been an issue for years, since the days of Palm. As for Snonts, if you work with the pen as extensively as I do, consider a different application. The issues surrounding SNotes caused me to look at other alternatives. I settled with Lecture Notes and have had no issues.

    Via my Note 3
    01-12-2014 01:57 PM
  19. Big Red firetruck's Avatar
    I have a Note 8 tablet and had the same problem recently. Here is the play-by-play:
    1. Did not want Samsung and Google accounts active all the time, so I removed both accounts.
    2. A couple of days later I went to use Snote and I noticed that all my documents were gone.
    3. This was immediately followed by swearing and cursing.
    4. Then I found this thread and started playing around.
    5. Basically! I had to re-add Samsung account and then restart my tablet. Nothing showed up after simply adding the account, the reboot brought it all back.
    6. Yippie, now Samsung and Google can go back to tracking my every move.
    7. All hail Google and Samsung.
    05-10-2014 08:02 AM

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