Can connect to WiFi but apps say they cannot connect
I have an older Samsung Note 10.1 (GT-N8013). I was having problems with the battery charging, so I replaced the battery. Unfortunately I had problems with the new battery. (It looks like there is something wrong with the connector because it does not click in securely.) So I have gone back to the original battery. However, I now have a problem with my apps connecting to the internet. This started when I first tried the tablet with the new battery.
The tablet can connect to my WiFi without any issues. I can see it is connected from other devices on the same network (and those devices can access the internet fine). I can run WiFi Analyzer on the tablet (since I had previously installed it). It is able to see all of the WiFi networks in the area and it shows that I am connected to the correct WiFi and that I have an IP address on that network. However, if I go to any app, it cannot connect. For example, if I open the Play store, it tells me there is a connection issue.
I have multiple WiFi signals (i.e. separate wireless networks that I can connect to) and I have tried all of them. The tablet connects without any problem and appears on the network but apps such as the Play store cannot get access. I have even tried telling the tablet to forget one of the WiFi networks and I have connected to it from scratch again. Same results.
The tablet is connecting to the WiFi and can see all of the WiFi signals around. But the applications are unable to connect to the internet even though the WiFi network it is connected to has access to the internet. (Note that nothing has changed on any of the routers since it last worked.)
Since in order to replace the battery you need to remove a few connectors, I have opened the tablet back up and verified they all look fine. I have even removed each one and re-seated them. This has had no effect. Everything looks fine. If I knew of something specific to look at closer, I would. There are no obvious hardware/connection issues.
I am at a loss as to what to try next since the tablet is capable of connecting to the WiFi. Any help would be appreciated.
I have an older Samsung Note 10.1 (GT-N8013). I was having problems with the battery charging, so I replaced the battery. Unfortunately I had problems with the new battery. (It looks like there is something wrong with the connector because it does not click in securely.) So I have gone back to the original battery. However, I now have a problem with my apps connecting to the internet. This started when I first tried the tablet with the new battery.
The tablet can connect to my WiFi without any issues. I can see it is connected from other devices on the same network (and those devices can access the internet fine). I can run WiFi Analyzer on the tablet (since I had previously installed it). It is able to see all of the WiFi networks in the area and it shows that I am connected to the correct WiFi and that I have an IP address on that network. However, if I go to any app, it cannot connect. For example, if I open the Play store, it tells me there is a connection issue.
I have multiple WiFi signals (i.e. separate wireless networks that I can connect to) and I have tried all of them. The tablet connects without any problem and appears on the network but apps such as the Play store cannot get access. I have even tried telling the tablet to forget one of the WiFi networks and I have connected to it from scratch again. Same results.
The tablet is connecting to the WiFi and can see all of the WiFi signals around. But the applications are unable to connect to the internet even though the WiFi network it is connected to has access to the internet. (Note that nothing has changed on any of the routers since it last worked.)
Since in order to replace the battery you need to remove a few connectors, I have opened the tablet back up and verified they all look fine. I have even removed each one and re-seated them. This has had no effect. Everything looks fine. If I knew of something specific to look at closer, I would. There are no obvious hardware/connection issues.
I am at a loss as to what to try next since the tablet is capable of connecting to the WiFi. Any help would be appreciated.
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