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  1. nonie's Avatar
    Any one tried using the one that came with phone?
    05-30-2020 10:08 AM
  2. j_hansen's Avatar
    if you mean the usb thing then yes it works fine
    nonie likes this.
    05-30-2020 10:10 AM
  3. nonie's Avatar
    if you mean the usb thing then yes it works fine
    Yes, its suppose to plug into phone and can add a USB flash drive etc.
    Mine is lose and won't stay in or make connection.
    05-30-2020 10:12 AM
  4. j_hansen's Avatar
    Well that definitely sounds broken, you can get them on Amazon or ebay for less than a tenner if you need a new one
    nonie likes this.
    05-30-2020 11:54 AM
  5. nonie's Avatar
    Well that definitely sounds broken, you can get them on Amazon or ebay for less than a tenner if you need a new one
    I have 2 and neither will work, wondering if they need to go in further like the charge cable. But they won't go any further, so, guess if I want one will order on Amazon and hope it fits.
    Thanks

    Just checked, they fit in a Samsung S8+.
    So guess maybe that's why they don't work in my note 10+?
    Guess we didn't get one with our new note.
    05-30-2020 12:03 PM
  6. B. Diddy's Avatar
    You've already tried cleaning out the phone's USB port? Use a can of compressed air to blow it out, and a fine toothpick (not metal) to root around.
    nonie likes this.
    05-30-2020 12:31 PM
  7. nonie's Avatar
    You've already tried cleaning out the phone's USB port? Use a can of compressed air to blow it out, and a fine toothpick (not metal) to root around.
    No I haven't, my charging cable fits, no problem connecting. But I will if you think it will help.
    Did we have one in box with our note?
    This is what I'm talking about and have a white one, both are same size.
    Attached Thumbnails Otg plug in-4063.jpg  
    05-30-2020 12:38 PM
  8. j_hansen's Avatar
    Yep definitely one in the box with the Note 10 plus 5G, just checked my box but I'm fairly sure older versions would work as well
    nonie likes this.
    05-30-2020 12:58 PM
  9. nonie's Avatar
    Yep definitely one in the box with the Note 10 plus 5G, just checked my box but I'm fairly sure older versions would work as well
    Thanks, I thought one came with. They both connect to s8. Guess I'll try B. Diddys suggestion.
    05-30-2020 01:03 PM
  10. nonie's Avatar
    Well, thanks B. Diddy and j_hansen for your help.

    B.Diddey, thanks for suggestion to use air to clean. I did, and in looking at it, I could tell around pen, charging port, etc was dirty.
    Took off my case, cleaned it and the problem was the case on it, it was to thick, keeping the otg from connecting all the way.

    Thanks.
    j_hansen and B. Diddy like this.
    05-30-2020 01:52 PM
  11. B. Diddy's Avatar
    Aha! I'm glad you figured it out. That's the problem with some of these cases -- they don't give enough room around the USB port for certain plugs.
    05-30-2020 05:01 PM
  12. nonie's Avatar
    Aha! I'm glad you figured it out. That's the problem with some of these cases -- they don't give enough room around the USB port for certain plugs.
    Yeah, I'm glad I figured it out to. ;-)
    Can I take photo's off my phone and put on a flash drive?
    05-30-2020 05:23 PM
  13. B. Diddy's Avatar
    You should be able to with that OTG adapter. I don't have a Samsung phone, so I don't know for sure if My Files recognizes an external drive, but I would guess it does.
    nonie likes this.
    05-30-2020 06:29 PM
  14. mustang7757's Avatar
    You should be able to with that OTG adapter. I don't have a Samsung phone, so I don't know for sure if My Files recognizes an external drive, but I would guess it does.
    Probably does , but should also prompt smart switch lol
    05-30-2020 06:35 PM
  15. MatroxD's Avatar
    Yeah, I'm glad I figured it out to. ;-)
    Can I take photo's off my phone and put on a flash drive?
    Yes, flash drive or actual hard drive honestly. I have and use both regularly.
    05-31-2020 03:14 AM
  16. nonie's Avatar
    Yes, flash drive or actual hard drive honestly. I have and use both regularly.
    Can you tell me how to move photos from my gallery and put on flash drive connected with otg.
    I can see the usb, but everything is grayed out.
    Am I suppose to do something else.. That's easy. ;-)
    I know I can connect to my laptop and transfer photos to it then put them on flash drive. But was hoping could do right from phone.
    05-31-2020 10:14 AM
  17. j_hansen's Avatar
    If you click the *search* and then do a search for *Default USB* then click Default USB Configuration and change from the Charging Only option to:
    Transferring Files/Android Auto
    Obviously you need to enable Developer Mode if you haven't already done so.
    I'm not sure if this is what you are looking for but it's worth a try
    nonie likes this.
    06-01-2020 03:32 AM

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