08-12-2020 02:14 PM
28 12
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  1. mgbosshogg's Avatar
    I know i could just wait the 2 weeks until the N20U comes, but .

    Anyone else having the August security update fail?

    Downloads, reboots to apply and fails straight away. Fortunately it reboots again ok.UK August update fail.-screenshot_20200807-104024_software-20update.jpeg
    08-07-2020 06:23 AM
  2. j_hansen's Avatar
    Yes, few of us getting that.
    Don't bother with factory reset etc... I've already done that with no success.
    I have reported it to Samsung but please do so as well if you have the time
    mgbosshogg likes this.
    08-07-2020 06:45 AM
  3. j_hansen's Avatar
    I can see from comments on YouTube that this problem is widespread, we'll probably get a new update in not to long.
    mgbosshogg likes this.
    08-07-2020 08:09 AM
  4. iampdutton's Avatar
    installed fine here. UK
    08-07-2020 09:05 AM
  5. j_hansen's Avatar
    installed fine here. UK
    Which version do you have, 4G or 5G?
    08-07-2020 09:11 AM
  6. shoaib shah's Avatar
    Yes, few of us getting that.
    Don't bother with factory reset etc... I've already done that with no success.
    I have reported it to Samsung but please do so as well if you have the time
    Same here just reported to Samsung care waiting on the cause and as you said if its widespread then Samsung should be aware and bringing out a fix soon
    j_hansen and mgbosshogg like this.
    08-07-2020 09:17 AM
  7. bandofbrothers2112's Avatar
    Samsung Note 10+ 5G purchased direct from Samsung Uk and getting the update failed both trying on mobile data and Wi-Fi.

    I assume it's either Samsungs servers or the update is borked.

    Stay Safe.
    mgbosshogg likes this.
    08-07-2020 01:13 PM
  8. j_hansen's Avatar
    Samsung Note 10+ 5G purchased direct from Samsung Uk and getting the update failed both trying on mobile data and Wi-Fi.

    I assume it's either Samsungs servers or the update is borked.

    Stay Safe.
    Update borked me thinks...
    I tried again an hour ago, surprised that they haven't recalled the update yet
    bandofbrothers2112 likes this.
    08-07-2020 01:23 PM
  9. bandofbrothers2112's Avatar
    Update borked me thinks...
    I tried again an hour ago, surprised that they haven't recalled the update yet
    I'm going to hold off trying again as I'm not keen on putting my phone through the failed update process.
    08-07-2020 01:28 PM
  10. mgbosshogg's Avatar
    Snap. No heartache to hold off till the 20 arrives either.
    I'm going to hold off trying again as I'm not keen on putting my phone through the failed update process.
    08-07-2020 03:35 PM
  11. bandofbrothers2112's Avatar
    Snap. No heartache to hold off till the 20 arrives either.
    I'm in the Uk so I'll be watching what people experience with the Exynos Chipset in the Samsung Note 20 Ultra.
    08-08-2020 12:38 AM
  12. evohicks's Avatar
    No issue here in my wee little 4G Note 10+
    mgbosshogg likes this.
    08-08-2020 03:44 AM
  13. j_hansen's Avatar
    No issue here in my wee little 4G Note 10+
    Excellent, it seems to be the 5G version only so far from what I can tell
    mgbosshogg likes this.
    08-08-2020 03:49 AM
  14. adegbenroagoro's Avatar
    Exynos 256 GB unlocked 4G model. I installed the August update about 5 hours ago. Cleared the cache partition. Phone's working fine. However I'm in Nigeria
    08-08-2020 07:10 PM
  15. j_hansen's Avatar
    Update seems to have been pulled back, no longer available for me anyway.
    shoaib shah and mgbosshogg like this.
    08-10-2020 09:46 AM
  16. shoaib shah's Avatar
    Update seems to have been pulled back, no longer available for me anyway.
    Same here hopefully a fix on the way 👍
    j_hansen and mgbosshogg like this.
    08-10-2020 10:16 AM
  17. adegbenroagoro's Avatar
    Mine's still there.
    Attached Thumbnails UK August update fail.-7644.jpg  
    08-10-2020 04:18 PM
  18. bandofbrothers2112's Avatar
    Mine's still there.
    The update has been removed when a person checks in Settings and then the software update.

    Anyone who has successfully completed the update won't be affected.
    j_hansen likes this.
    08-11-2020 12:42 AM
  19. j_hansen's Avatar
    Mine's still there.
    Yours is the 975 (non 5G)
    It wasn't affected and you could complete the installation so you are safe :-)
    it the 5G 976b version that there's an issue with
    08-11-2020 03:37 AM
  20. nonie's Avatar
    I got it today, no problem.
    08-11-2020 09:45 PM
  21. bandofbrothers2112's Avatar
    I got it today, no problem.
    You using the 5G version of the phone ?
    08-11-2020 11:33 PM
  22. j_hansen's Avatar
    Mine is downloading a new version at the moment, I'll check back in when done
    shoaib shah likes this.
    08-12-2020 03:26 AM
  23. j_hansen's Avatar
    Ok, it seems to have updated successfully, im now on August security patch.
    It did stop for about 5 seconds on 26% again but then continued :-)
    shoaib shah likes this.
    08-12-2020 03:41 AM
  24. shoaib shah's Avatar
    Ok, it seems to have updated successfully, im now on August security patch.
    It did stop for about 5 seconds on 26% again but then continued :-)
    Same here just updated successfully. 👍
    08-12-2020 04:14 AM
  25. shoaib shah's Avatar
    Same here just updated successfully. 👍
    Attached Thumbnails UK August update fail.-29598.jpg  
    j_hansen likes this.
    08-12-2020 04:15 AM
28 12

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